The Axis Bank credit card PIN (Personal Identification Number) contains four digits unique to your credit card. To go about activating the Axis Bank credit card, you must initiate the PIN generation process.
This Axis Bank credit card PIN generation process is vital for online and offline transactions. Depending on your preference, you initiate the Axis Bank credit card PIN generation process online or offline.
Online methods include PIN change via the mobile app or Internet banking
Offline options include PIN change via ATM or via phone banking
Whether offline or online, these processes are simple and easy to follow. Read on to learn more about credit card PIN activation and how to activate the Axis Bank credit card.
When you receive your credit card, it is deactivated for safety issues. As such, the card cannot be misused even if it gets misplaced before reaching you. Only once the delivery is confirmed does the bank activate the credit card.
To begin activating the Axis Bank credit card, you need to generate the Axis Bank credit card PIN. Here are different methods of generating PIN for your Axis Bank credit card activation:
Through an ATM
Using Net banking
With the mobile application
You can use online or offline methods to generate your credit card PIN.
To generate your Axis Bank credit card PIN online, you can use the Axis Banking net banking account or the Axis mobile app. Here’s a quick overview:
You can initiate the credit card PIN setup from the same platform when registered with Axis Bank’s net banking facility. Here is the step-by-step guide for the Axis Bank PIN generation process via net banking:
Step 1: Visit the Axis Bank official website
Step 2: Go to the Internet banking section and log in with your user ID and password
Step 3: Click on 'My Credit Cards' under ‘Accounts'
Step 4: Click on 'More Services'
Step 5: Choose 'Credit Card PIN Change' and click on 'Go'
Step 6: Enter the 4-digit PIN of your choice
Step 7: Proceed by clicking on 'Continue' after entering the PIN
Step 8: Validate the Axis credit card PIN by entering the NETSECURE code sent to your registered mobile number.
Step 9: Complete the Axis Bank credit card activation online
You can also initiate the Axis Bank credit card PIN setting using the mobile app. Follow the steps mentioned below:
Step 1: Download the 'Axis Mobile' app from the app stores, or get the link by sending an SMS with “MBANK” to 5676782 from your registered mobile number
Step 2: Click 'Banking' and then select 'Services' from the menu
Step 3: Choose 'Credit Card' under the ‘Services’ tab
Step 4: Select the ‘Set/Reset PIN’ option
Step 5: Authenticate the Axis Bank credit card PIN generation process using the OTP sent on your number and select 'Continue'
Step 6: Enter the 4-digit PIN and select 'Continue'
Step 7: Validate by entering the MPIN you created at the time of registration
Step 8: Complete the Axis credit card PIN activation and use it for making purchases and other transactions
Set Axis Bank Credit Card PIN via Customer Care
Axis Bank credit card PIN setup can be done offline by contacting Axis Bank credit card customer care. The steps are as follows:
Step 1: Call the Axis Bank Customer Care helpline at 1860 419 5555/1860 500 5555
Step 2: Follow the IVR instructions and select the option to generate Axis Bank PIN
Step 3: Complete the instructions to generate an activation passcode
Step 4: Enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account
Step 5: Validate the details to access your activation passcode, a one-time activation code valid for 3 hours, on your mobile.
Step 6: Enter this activation code
Step 7: Key in your preferred Axis Bank credit card PIN after the validation process
When the Axis Bank credit card PIN generation is complete, you will get a confirmation message on your registered number.
Axis Bank credit card PIN setup can be done offline by visiting an Axis Bank ATM. Follow the steps mentioned below:
Step 1: Visit your nearest Axis Bank ATM
Step 2: Insert your Axis Bank credit card into the machine
Step 3: Select the ‘Set PIN’ option on the screen
Step 4: Select the option ‘Generate OTP,’ as you are a first-time user
Step 5: Enter the details such as credit card expiry date, date of birth, the mobile number registered with the bank, etc.
Step 6: Validate with the OTP received
Step 7: Enter the 4-digit PIN post authentication
Step 8: Re-enter the same PIN and click on ‘Confirm’
Axis Credit Card PIN Reset via Internet Banking
Step 1: Visit the official Axis Bank website and log in to your net banking account
Step 2: Go to 'My Credit Cards' and select the card
Step 3: Proceed to ‘More Services’ and choose the ‘Credit Card PIN Change’ option
Step 4: Enter a new PIN of your choice
Step 5: Validate the Axis credit card PIN change by entering the NetSecure Code sent on your mobile
Axis Bank Credit Card PIN Reset via Mobile App
Step 1: Log in to the official Axis mobile app
Step 2: Select the card for which you would like a PIN change
Step 3: Navigate to Controls and click on ‘Set/Reset PIN’
Step 4: Follow the steps for the Axis Bank credit card PIN change
To change your PIN offline, call Axis Bank customer support. The Axis Bank customer care helpline numbers are 1860 419 5555 and 1860 500 5555. Once connected, follow the menu and select the options suggested for changing the PIN.
No, you need to call the Axis Bank credit card customer care from your registered mobile number to process any credit-card related request.
Axis Bank credit card PIN generation offline via calling customer care requires you to generate an intermediate PIN known as the 'activation passcode'. The steps are as follows:
Step 1: Call the Axis Bank Customer Care helpline on 1860 419 5555 or 1860 500 5555.
Step 2: Follow the IVR instructions and select the Axis Bank PIN generation service from the range of services offered.
Step 3: Confirm your request by choosing the 'Generate PIN' option.
Step 4: You will be prompted to enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account.
Step 5: Validate the details to access your activation passcode.
Axis Bank credit card PIN generation for add-on cards can be done through netbanking, mobile app, or by calling the customer care.
New Axis credit card PIN generation can be done using Axis Bank net banking facility or the mobile banking app. Alternatively, you can opt to generate Axis credit card PIN by calling the customer care number.
No. Axis Bank credit card PIN can only be generated and reset at an Axis Bank ATM.
No, you cannot generate Axis Bank credit card PIN using the SMS service. You can, however, use the internet banking service, mobile app, ATM, or call customer care to set your card PIN.
You can generate the Axis Bank credit card PIN online as well as offline:
Online: Through internet banking or through the mobile app
Offline: Through an ATM or through phone banking (IVR)
For Axis credit card PIN change online, you can go to the bank website or the mobile app. In case you do not want to opt for Axis bank credit card pin generation online, you can do it offline at an Axis Bank ATM or by calling the bank’s customer care.
If you forget your Axis Bank credit card PIN, call the bank's customer service number. Additionally, you can use a mobile banking app to reset your credit card PIN. select "Credit Card" and then "Set/Reset PIN." You will then get an OTP (one-time password) for authentication.
A different PIN will be alloted to you for an add-on credit card.
You are required to first get your credit card unblocked in order to change or update your Axis bank credit card PIN.
Customers who do not use mobile banking independently are unable to use the "set PIN" feature. Once mobile banking has been set up, the "reset PIN" feature can be used to change the PIN.
Yes, you can generate an OTP via SMS. Simply send a short code PREOPT along with the last four digits of your registered mobile number. You have to send the code to 5676798.
All you have to do is follow the same PIN generation process mentioned above. Note that you have to provide primary cardholder details when you generate a PIN.