To provide utmost convenience to its customers from the comfort of their homes, Axis Bank has introduced an SMS banking service. This SMS Banking service makes it simpler for customers to carry out any banking transactions 24x7 from any mobile device without having to physically visit a branch.
ON THIS PAGE: SMS Banking Features | Axis SMS Services | Registration | Charges | FAQs
The Axis Bank SMS banking services are of two kinds – Automatic and value-added SMS alerts and service requests
Automatic alerts can be received on the registered mobile number for all transactions done via the card, net banking, and mobile banking
Value-added SMS alerts for banking transactions at a value of Rs 5000 and above
All bill payment alerts will be sent on the registered mobile number to remind you when to pay your bills
All service requests such as ordering a new cheque book or checking your account balance can be done via SMS banking
A number of services are offered to customers with Axis SMS Banking. To avail of a particular service, the customer needs to type an SMS and send it to the Axis Bank SMS Banking number. Here are some of the services that can be availed via Axis Bank SMS Banking by the customer:
Service Keyword |
Message |
Information available |
CustID |
CustID |
Provides you with the customer ID linked to your savings account |
ESTMT<last 5 digits of account no.><From Date><To Date> |
ESTMT 12345 01-04-2020 31-3-2021 |
Helps you to request for an E-statement. |
ATM |
ATM 400025 |
Provides the location of the nearest ATM |
BLOCK<last 4 digits of credit card no.> |
Block 8577 |
This service lets you block your credit card |
CHQBK<last 6 digits of account no.> |
CHQBK 000123 |
Lets you order a new cheque book |
One can register or update their mobile number for Axis Bank SMS banking via the ATM as well as in the branch. Here’s how you can do it at the ATM:
Insert the card and enter the PIN
Select the option ‘Registrations’ and then choose ‘mobile number update’
Next pick the option ‘update’ and enter the mobile number you wish to update
To conduct this transaction at the branch, simply fill out the ‘Customer Request Form' at the nearest Axis Bank branch.
You can re-confirm or update your number via the ATM or a Branch. To conduct the process at the branch, simply fill in a customer request form and submit a request for Mobile Number updation. To reconfirm or update your number at the nearest ATM, here are the steps to be followed:
Insert the card and enter the PIN
From the menu, choose the option ‘Registrations’ and then click on ‘mobile number update’
Lastly, pick the option ‘update’ and enter the mobile number you wish to re-confirm
Users of Axis Bank SMS service will be charged quarterly and their accounts will be debited accordingly. The fee structure may change as the bank sees fit from time to time. The information will be made available to all the customers on the official website of Axis Bank as well as through the ATMs. It is to be noted that after clearing any outstanding dues owed by the user to the bank for the usage of the SMS facility, the user can discontinue at any time.
It is extremely convenient to recharge your phone through a single SMS anytime and from anywhere. Axis Bank SMS Banking offers this facility to all its customers whereby even in the absence of an Internet connection, they can simply send a single SMS to +918691000002 or 56161600.
As easy as it is to subscribe to the SMS banking facility, it is equally simple to unsubscribe to this service when a customer is no longer using it. They can unsubscribe from the service at the nearest ATM or the branch. At the ATM, you need to insert your card, enter the PIN and select ‘registrations’. Next select ‘alerts’, click on ‘account type’, and choose the option ‘unsubscribe’. The customer also has an option to visit the nearest branch and submit a written request to unsubscribe from the Axis Bank SMS service.
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Axis Bank SMS banking facility is a convenient mobile banking facility offered by Axis Bank. You can avail the facility by registering your mobile number with the bank. Once your mobile number is registered and linked to your Axis Bank account, you can activate Axis SMS banking online, at the ATM, or by visiting any Axis Bank’s branch.
SMS banking ideally offers the convenience to avail several banking services via SMS. If you have a registered mobile number linked to your Axis Bank account, you can request several services such as balance enquiry, download Axis Bank statement via SMS, send Axis Bank credit card statement SMS for checking available balance, outstanding amount and more. All you have to do is type a specific keyword for a particular request and send it via SMS to Axis SMS banking numbers 56161600 or +918691000002.
Yes, the charges depend on the bank and can be changed at their discretion.
You can update the new mobile number by visiting the nearest ATM or branch and continuing using Axis SMS banking services.