Canara Bank Credit Card Customer Care: 24x7 Toll Free Number

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Canara Bank’s Customer Care Service

Understanding the customer support options can help you manage your Canara Bank credit card more effectively. It also helps you in case you need to block the card if lost or stolen, or report a fraudulent transaction immediately.

The bank provides dependable online and offline customer support services for credit cards. So, if you require assistance with any card-related inquiries, simply reach out to the Canara Bank credit card customer care team.

Canara Bank Credit Card Customer Care Team’s Toll-free Number

One of the easiest ways to connect with the customer care team is by calling them. Out of all the numbers, one of the most preferred Canara Bank credit card customer care numbers is the toll-free helpline, 1800 1030.

If you are a customer residing abroad, you can call on +91-080-22064232 or +91-080-68212121.

Canara Bank Credit Card Customer Care Team’s Email ID

If you prefer not discussing and sharing the details over calls, you can write to the bank executives. Reach out to the bank’s customer care support team online by sending an email to the official ID at ‘hocss1@canarabank.com’.

To get the credit card blocked or hotlisted, send an email to ‘reportfraud@canarabank.com’. In the email subject line, write ‘BLOCKCC’ followed by a space and the last 6 digits of your credit card.

Canara Bank’s Registered Address

To address credit card grievances, draft and mail a letter to the bank's head office at this address:

Canara Bank, Head Office

No. 112, J C Road

Bengaluru - 560002

Canara Bank Credit Card Enquiries

By contacting the Canara Bank credit card customer care, you can enquire about the following:

Applying for a credit card
Checking the card’s credit limit
Downloading the credit card statement
Checking reward point summary
Resetting credit card PIN
Blocking or unblocking credit card
Getting an e-statement

Canara Bank Credit Card – Grievance Redressal System

Here are some important details about the bank’s grievance redressal system:

1. Hierarchical Approach

Branch Manager: Contact the branch manager for any initial concerns or issues
Regional/Circle Office: If unsatisfied with the branch manager's response, escalate your complaint to the concerned regional or circle office
Nodal Officer (Head Office): In case of further dissatisfaction, reach out to the bank's nodal officer at the head office

2. Additional Options

Customer Meets: Attend the bank's ‘Customer Meet’ held on the 15th of every month (Head Office, Circle Office, Regional Office, or branches) to voice concerns or to provide suggestions
Integrated Ombudsman Scheme (RBI): Register your complaint directly with the Reserve Bank of India (online or physically)

Canara Bank Ombudsman

Canara Bank has appointed an internal ombudsman, a retired senior officer from another bank, to handle grievance issues. If a complaint is rejected or only partially resolved, the bank refers the case to the internal ombudsman for a final decision.

The bank must follow the Ombudsman's decision. In case the bank disagrees, the former would report it directly to the RBI. This approach follows the guidelines set by the RBI.

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The information provided by BFDL herein above is related to the Non-Partnered Banks/ NBFCs and is just for the purpose of information and under no circumstances the information provided hereinabove is intended to be source of advice or recommending any financial advice or endorsement of any sort.

The information including interest rates or fees and charges with regard to any credit card, provided on this website is gathered through publicly available sources over the internet and is considered as accurate and reliable to the best of our knowledge. BFDL disclaims any responsibility or liability regarding inaccuracies, omissions, mistakes etc. as well as offers by the Non-Partnered Banks or NBFCs. The use of information set out is entirely at the User’s own risk and User should exercise due care prior taking of any decision, on the basis of information mentioned hereinabove. You are advised to visit/ contact the respective Banks/ NBFCs to verify the information before making any application or opening an account. Further, BFDL does not undertake any responsibility or liability to update this information. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO OR USE OF THE SITE OR SUCH INFORMATION OR MATERIALS EXCEPT WHERE THE LAWS AND REGULATIONS OF A PARTICULAR JURISDICTION CONCERNING WARRANTIES CANNOT BE WAIVED. Additionally, display of any trademarks, tradenames, logo and other subject matters of intellectual property owners. Display of such Intellectual Property along with the related product information does not imply BFDL’s partnership with the owner of the Intellectual Property of such products.

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What issues can Canara Bank credit card customer care resolve?

You can contact the Canara Bank credit card customer care team for all your credit card-related queries and requests. These include:

Providing credit card statements
Changing MPINs
Activating SMS alerts
Handling loss/theft of credit cards

How do I check the Canara Bank credit card toll-free number?

For your reference, the toll-free Canara Bank credit card customer care no. is 1800 1030. This number can also be found on the bank’s official website in the ‘Customer Care’ section.

Where can I check my Canara Bank credit card helpline number?

You can find the Canara Bank credit card helpline numbers on the bank’s official website in the ‘Customer Care’ section. For your reference, here are the numbers you can dial: