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IndusInd Credit Card Lost/ Block

The IndusInd bank offers various services to its credit card cardholders, but one of the most beneficial services that IndusInd bank offers is temporarily blocking its credit card when requested by the cardholder. This facility rescues the cardholder if the card has been stolen or lost. The IndusInd bank has a special committee known as the IndusInd Bank Credit Card Protection Plan.

To block the IndusInd credit card, the cardholder can contact CCP and request them to stop every operational activity of the credit card temporarily. Blocking IndusInd credit cards eliminates every possible fraudulent transaction, securing funds and other confidential information.


Read the article below to block IndusInd bank credit cards online or offline.


Ways to Block your IndusInd Credit Card Online

Blocking credit cards online is the quickest and simplest approach one can opt for during a crisis. With online blocking of credit cards, the credit cardholder can use the card conveniently without any limitation of time. There are three ways to block IndusInd credit cards online.

1. IndusInd Mobile Application

To block IndusInd credit cards online, the credit card holder should install the IndusMobile App in their mobiles from Google Play Store or Apple App Store. To block IndusInd credit card via mobile app, follow these quick and simple steps –

  • Sign in to your credit card account via your registered mobile number.

  • Enter the mandatory details accurately.

  • Complete the registration procedure by selecting the IndusInd credit card from the menu.

  • After completing the process, go to the IndusInd credit card section.

  • Select the IndusInd credit card request service.

  • Click on the ‘block credit card’ option in the drop-down menu.

  • The IndusMobile App will request you to enter the reason for blocking the IndusInd credit card.

  • Once the reason is mentioned, the app will ask you to ‘confirm’ the decision. Click on the ‘confirm’ menu, and your request to block the IndusInd credit card will be processed.

2. IndusInd Online Banking

  • To block the IndusInd credit cards online via online/net banking, the credit card holder should have opted for an IndusNet account on the official portal of the bank.

  • To block credit cards via IndusInd credit card net banking, one must log in to their credit card account.

  • Go to the IndusInd credit card section on the portal.

  • Select the reason for blocking the card like stolen, lost, etc.

  • After confirming your decision, the IndusInd bank will process your request to block the credit card.

3. IndusInd Mobile Banking

To block the IndusInd credit cards, the credit card holder can contact the mobile banking officer on 1860-267-7777 or via IVR.

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Offline IndusInd Credit Card Block Process

The IndusInd bank has ensured a hassle-free experience for the IndusInd credit card blocking procedure offline as well. There are four ways to block IndusInd bank credit card offline –

  • IndusInd Bank Branch

To block the IndusInd bank credit card offline, the credit card holder can go to the nearest branch of IndusInd bank. The bank executives will ask you to fill an application form for blocking your IndusInd credit card. The bank will then process your request.

  • IndusInd Customer Support

To block IndusInd bank credit cards offline, the credit cardholders can contact the customer care services. The care executives will require mandatory details and identity proof to process your request. The IndusInd Bank credit card customer care team can be contacted on toll-free number 1860-500-5004 or 022- 440-66-666.

  • IndusInd Card Protection Plan

To block IndusInd bank credit cards offline via IndusInd bank CPP, the cardholders will have to register themselves under it. Once they officially become a part of IndusInd CPP, they can request to block their credit card to the team. To contact CPP, you can dial toll-free number 1800-419-4000 or (STD) – 600-04-000

  • IndusInd SMS Service

To block IndusInd bank credit cards offline, SMS is the quickest medium. The cardholder will have to send an SMS from their registered mobile number. They just have to simply type Block (in Caps on) along with the last four digits of the credit card and send it on 5676757. Their request to block the IndusInd credit card will be processed shortly.

Measures to Take When Blocking IndusInd Credit Card

Before requesting to block credit card, there are certain points that every credit card holder must keep in mind.

  • The IndusInd support or executives will require your credit card number. A credit card is a 16-digit number that will be required mandatorily.

  • The IndusInd support or executive team will require details regarding the official date mentioned in the application form like DOB, registered address, etc.

  • Verification would be done by the bank, like sending OTP on registered mobile number or signature proof to avoid any error.

  • IndusInd bank authorities will involve police personnel to eliminate any error as well as require a copy FIR (stolen/ lost) to verify the testimony of the cardholders.

FAQs about IndusInd Credit Card Lost/ Block

To block IndusInd credit cards online, you can opt for any of these three options –

  • IndusInd Mobile App
  • IndusInd Online/Net Banking
  • IndusInd Phone Banking

To block IndusInd credit cards temporarily, you can choose online mediums like IndusInd mobile app, IndusInd online banking, etc., or offline modes like visiting branch, customer support, etc.

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