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South Indian Bank Credit Card Customer Care Details

**Disclaimer: South Indian Bank is not a Finserv MARKETS partner. Offers would be from partner Banks/NBFCs only.

 

South Indian Bank is a private bank offering financial services to Indian citizens as well as non-resident Indians (NRIs). The bank offers a number of products and services such as credit cards, personal loans, student loans, mutual funds, insurance and more. While the bank offers excellent mobile and credit card net banking facilities, it has an equally prompt customer care system in place to address customer grievances.

About South Indian Bank Credit Card Customer Care

South Indian Bank offers two co-branded credit cards with State Bank of India, namely South Indian Bank SimplySAVE-SBI Credit Card and South Indian Bank-SBI Platinum Card. Moreover, customers can also avail their fully digital credit card — the SIB-OneCard credit card — for making payments. If you have any queries or doubts while handling your credit card or wish to report any disputed transactions, you can contact the South Indian bank credit card customer care immediately on their toll-free number or via email.

What Is the South Indian Bank Credit Card Toll-Free Number?

South Indian Bank provides a toll-free number for both residing and non-residing Indians.

South Indian Bank credit card toll-free number for Indian citizens:

  • 1800 425 1809

  • 1800 102 9408

South Indian Bank credit card toll-free number for NRIs

  • +91 484 2388 555

How to Reach the South Indian Bank Customer Care via Email?

In case of any credit card-related queries, you can reach out to the South Indian Bank customer care by sending a detailed mail on their official email Id. The official email Id for South Indian Bank customer care is customercare@SIB.co.in.

How to Contact the Foreign Exchange Advisory Cell of South Indian Bank?

The Foreign Exchange Advisory Cell of South Indian Bank is open to bank members as well as the general public. You can contact the SIB Foreign Exchange Advisory Cell for availing advisory services on Trade Finance Activities and FEMA. These are currently available at two bank locations, i.e. Treasury Mumbai and International Banking Division, Kochi. Below listed are the ways in which you can access these services:

  • SIB toll-free number for Treasury Mumbai: 022 6786 8880

  • SIB toll free number for International Banking Division, Kochi: 0484 2355 499 or 2368 476 or 2953 5051

  • Mobile: 90724 48899

How Do I Make Suspected Fraud Risk Reporting on My South Indian Bank Credit Card?

You can report suspected fraud risk on your SIB credit card to the bank’s Inspection & Vigilance department. You can contact them at fmcell@SIB.co.in or call on 0487 2421 297.

Summary of Important South Indian Bank Credit Card Customer Care Numbers

South Indian Bank credit card toll-free number (India)

  • 1800 425 1809

  • 1800 102 9408

South Indian Bank credit card toll-free number (NRI)

  • +91 484 2388 555

SIB toll-free number for Treasury Mumbai

  • 022 6786 8880

SIB toll free number for International Banking Division, Koch

  • 0484 2355 499

  • 0484 2368 476

  • 0484 2953 5051

Suspected Fraud Risk Reporting

  • 0487 2421 297

Contacting South Indian Bank via Social Media

One can interact with South Indian Bank for any queries via their social media handles as well. The official Twitter handle for South Indian Bank is @OfficialSIBLtd.

Alternatively, you can also follow the South Indian Bank’s official page on Facebook at https://www.facebook.com/theSouthindianbank/.

What Services Can I Avail Through the South Indian Bank Credit Card Customer Care?

You can get assistance from the South Indian Bank credit card customer care number for any of the following, but not limited to, queries and doubts:

  • You can contact the SIB credit card customer care in case your card is not working at any of the point-of-sale (PoS) machines

  • You can contact the SIB credit card customer care in case you come across any transaction in your account that was not attempted via your credit card

  • You can contact the SIB credit card customer care in case you wish to block your credit card temporarily or permanently

  • You can contact the SIB credit card customer care in case you wish to discuss any dispute related to your credit card transactions

  • For other credit card grievances

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FAQs on South Indian Bank Credit Card Customer Care

  • ✔️How can I talk to South Indian Bank credit card customer care?

     You can reach out to the South Indian Bank customer care executive by calling on their 24x7 numbers. The toll-free numbers for Indian Citizens are 1800 425 1809 and 1800 102 9408 while those for NRIs is +91 484 2388 555. Alternatively, you can also mail the South Indian Bank credit card customer care at customercare@SIB.co.in.

  • ✔️How can I know my South Indian Bank credit card toll-free number?

     You can visit South Indian Bank’s official website to access the customer care number. Just visit www.southindianbank.com and go to the helpdesk page. The South Indian Bank toll-free numbers for India and NRI are listed as follows:

    South Indian Bank credit card toll-free number for Indian citizens:

    • 1800 425 1809

    • 1800 102 9408

    South Indian Bank credit card toll-free number for NRIs:

    • +91 484 2388 555

  • ✔️How can I connect with South Indian Bank customer care?

     You can connect with the South Indian Bank customer care by either calling on their 24x7 customer care helpline number or writing to their official customer care email at customercare@SIB.co.in. The toll-free numbers for Indian citizens as well as NRIs are listed on SIB’s official website. Alternatively, you can also reach out via social media for any assistance by following their official Facebook and Twitter handles.

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