YES Bank’s credit card customer services are accessible 24/7 to help you with any credit card-related issues. You can reach out to them for issues ranging from losing your card to doubts about your rewards. They can offer you personalised guidance through every step of the way. Hence, you can navigate your credit card world with confidence and ease.
There are a few different ways to get in touch with YES Bank’s customer care team. Here are a few of them:
Phone Number: 1800-1200 (between 8:00 a.m. to 8:00 p.m.)
YES First and YES Premia: 1800 103 6000
YES Prosperity: 1800-103-1212
Retail Closure or Cancellation: email@example.com
General: +91 (22) 50795101
U.S.A.: 1833 380 0149
U.K.: 800 048 9153
Canada: 1833 491 0559
You can go to the bank’s branch and file a complaint in the complaint register. This registration is offered at all YES Bank locations.
Contact the Branch Manager of the closest branch in your city and explain the situation. They will listen to your query and provide a solution accordingly. Alternatively, you may visit the bank portal and file a complaint online.
You may also email the bank stating your concern briefly or call the YES Bank credit card customer care number.
If you are not satisfied with the solution provided at Level 1, you may contact the Grievance Redressal Officer. Kindly note the details of the Head of Grievance Redressal:
Head – Grievance Redressal,
YES Bank Limited, YES Bank House,
Off Western Express Hwy, Santacruz (E),
Mumbai, Maharashtra 400 055
Phone: 022 50795173
If you are still waiting for an adequate response from the Grievance Redressal Officer at level two, you can reach out to the Nodal Officer. The contact information of the Principal Nodal Officer is mentioned below:
Mr. Vikas Bindal
Principal Nodal Officer
YES Bank Limited
YES Bank House,
Off Western Express Highway,
Santacruz East, Mumbai 400055
Phone No: 022 50795174
In case your YES Bank credit card complaint is not resolved satisfactorily by the Bank’s customer care even after 30 days from the initial complaint, you can contact the Banking Ombudsman.
These are the details of the redressal mechanisms practiced at YES Bank:
Phone Number: +91 8925372221
Email Address: firstname.lastname@example.org
Phone Number: +91 9819912928
It is crucial to highlight that YES Bank has a transparent and accommodating grievance procedure. The RBI's 2006 Banking Ombudsman Scheme applies to the bank. If your issue is not resolved within 30 days, you can get in touch with your city's Banking Ombudsman.
You can call the YES Bank credit card customer helpline number or contact the bank via email, net banking, branch visit, SMS, or post.
You can get in touch with YES Bank’s customer care team by calling 1800-1200.
You can register a complaint by getting in touch with YES Bank’s credit card customer care.
You can call YES Bank’s customer care number to help you block your credit card, understand offers, and much more.
The bank has a 24/7 toll-free number, 1800-1200, which can be used by anyone in India to call YES Bank customer care.
You can call YES Bank customer care to inquire about your reward points.
You can close your credit card account by contacting the YES Bank’s credit card customer care executives via phone banking or email. Closing or cancelling a YES Bank credit card account is simple and hassle-free.
The bank usually tries to respond within 7 working days. However, make sure you provide clear details and state the complaint reference number.
Yes, you can redeem your credit card reward points by contacting the YES Bank customer care team.
The YES Bank credit card customer care number for NRIs is 91-22-50795101.
The 24/7 toll-free customer care number for the YES Bank credit card is 1800-1200.