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Reach out to Union Bank of India's customer care team for assistance with your home loan queries. Explore the available contact options and keep essential details ready for a smooth resolution.
One of the leading home loan providers in India, Union Bank of India offers various types of home loans. As an existing or new customer, you can reach out to its representatives to resolve queries, be it regarding loan balance, interest certificate, or more.
You can do so via phone call, email, WhatsApp, or branch visits. Before contacting the Union Bank of India Home Loan customer care team for assistance or queries, ensure you have the necessary information ready.
The bank offers several dedicated helplines to assist home loan customers with inquiries, fraud reporting, NRI support, and premium account services. Below are the details of the UBI customer care numbers:
All-India Toll-Free Numbers: 1800 2333 / 1800 208 2244 / 1800 425 1515 / 1800 425 3555 / 1800 22 22 44
Fraud/Disputed Transactions Helpline: 1800 2222 43
NRI Customer Call Back Facility: +91 8484848458
Chargeable Number: 080-61817110
Dedicated NRI Number: +91 8061817110
UBI also offers dedicated email support to assist customers. They ensure that you can easily connect with the bank for timely solutions.
General Customer Support: customercare@unionbankofindia.bank
Net Banking Queries: ebanking@unionbankofindia.bank
Blocking Net Banking Facility: Send an email to block.netbanking@unionbankofindia.bank from your registered email ID
The corporate office of the bank functions as the central point for customer inquiries, loan services, and assistance related to home loans. You may contact the office using the following details:
Address: Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai – 400 021, Maharashtra, India
Global Location Number (GLN): 8904368511166
Board Phone Number: +91 22-22892000
Official Website: www.unionbankofindia.co.in
Internet Banking Website: www.unionbankonline.co.in
For new home loan enquiries, multiple channels are available to address queries and facilitate applications. The contact details are as follows:
Toll-free Number
Call 1800 2333 to connect with Union Bank’s customer care team for home loan queries and assistance. The helpline can guide you with applications, documentation, and service requests.
Branches and ATMs
You can locate the nearest branch or ATM using the official Union Bank locator tool. Visit the ‘Home Loans’ section on the official website, scroll to the bottom of the page, and click on ‘Branches & ATMs’. You will then be redirected to a page where you can manually search for a nearby branch.
The bank offers multiple digital support channels to help you access services and resolve queries efficiently. These include:
The official portals www.unionbankofindia.co.in and www.unionbankonline.co.in provide information on products, secure internet banking, and key services such as fund transfers and bill payments.
Vyom - Union Bank of India, the mobile application enables access to loan information on the go. It offers instant payments, account information, service requests, and UPI-based transactions through a secure interface.
You can access the Union Virtual Connect (UVConn) service on WhatsApp at 9666606060. It supports communication in seven languages, providing quick and accessible assistance.
Union Bank of India provides home loan balance inquiry services through its 24/7 call centre. You can use the IVR system in multiple languages by calling 1800-2333, 1800-208-2244, 1800-425-1515, 1800-425-3555, or 1800-22-22-44 to check your current home loan balance.
UBI has a structured grievance redressal mechanism to resolve complaints efficiently. You can submit grievances online, contact nodal officers, or connect with dedicated grievance officers for assistance. The process includes the following levels:
At this stage, you can lodge complaints via SMS, toll-free numbers, or the official customer care email.
| Mode | Details |
|---|---|
SMS |
Send complaints or queries through the SMS service |
Toll-free Numbers |
1800-2333, 1800-208-2244, 1800-425-1515, 1800-425-3555, 1800-222-243 |
customercare@unionbankofindia.bank |
Alternatively, you can visit https://www.unionbankofindia.co.in/en/common/grievance-redressal, browse to the ‘Online Grievance’ section. Then, you can submit your grievance online using the ‘Apply Online’ option or by filling out the ‘Customer Complaint Form’.
At this stage, you may escalate unresolved complaints to the Regional or Zonal Officer corresponding to your location. You can locate the appropriate officer by visiting https://www.unionbankofindia.co.in/en/common/grievance-redressal.
If the response does not resolve your grievance or proves unsatisfactory, you may escalate the matter directly to the Chief Grievance Officer. Here are the details:
| Officer | Details |
|---|---|
Chief General Manager & Chief Operations Officer |
Mr. Pravin Sharma |
Address |
‘The Arcade’, 2nd Floor, Tower 4, World Trade Centre, Cuffe Parade, Mumbai, Maharashtra- 400005 |
Landline |
022-46046208 |
cgo@unionbankofindia.bank |
For matters still unresolved, you may escalate to the Principal Nodal Officer. The details are as follows:
| Officer | Details |
|---|---|
Principal Nodal Officer / Chief Grievances Redressal Officer |
Union Bank of India, Customer Service Excellence Cell, Operations Department, Central Office |
Address |
‘The Arcade’, Tower 4, Second Floor, World Trade Centre, Cuffe Parade, Mumbai – 400005 |
Contact Number |
0824-2428565 |
cgo@unionbankofindia.bank |
Union Bank of India’s customer care provides support to address concerns and ensure seamless banking services. Common issues they assist with include:
Loan and Account-related Queries: Guidance on home and personal loans, EMI calculations, and linking Aadhaar with bank accounts
Banking Services: Assistance with account inquiries, retail product information, and phone banking PIN generation for secure access
Debit Card Services: Support for reporting and blocking lost cards, resolving failed transactions, and generating or resetting debit card PINs
Internet Banking Services: Help with registration, password resets, login troubleshooting, and enabling or disabling two-factor authentication
Mobile and SMS Banking: Services include mobile app registration and deregistration, SMS banking requests, and secure mobile transaction support
Here is what you can keep in mind while approaching the bank’s customer care centre for queries, feedback and questions.
If you are not comfortable with email, do not hesitate to call the UBI Home Loan customer care number.
It is crucial to be transparent about your doubts and concerns since home loans involve substantial sums. Avoid financial loss due to a lack of information by getting clarity on all issues.
Keep your home loan details and documents handy in case of queries like balance enquiries or statements. This can help speed up the resolution process.
Contact the customer care team via these toll-free numbers: 1800-2333 / 1800 208 2244 / 1800 425 1515 /1800 425 3555 /1800 22 22 44. You can also write to Union Bank of India at customercare@unionbankofindia.bank.
No, you can write to the common customer service email address for home loan-related queries, which is customercare@unionbankofindia.bank.
Yes, you can visit a local branch of Union Bank of India for support regarding your home loan.
Union Bank of India’s customer care operates 24/7, 365 days a year. This ensures round-the-clock assistance for all banking and home loan-related queries.
You can connect with a Union Bank of India representative by calling the toll-free numbers 1800-2333 / 1800 208 2244 / 1800 425 1515. You can then ask to be connected to an agent handling home loans. Additionally, you may send an email to the dedicated customer care email ID: customercare@unionbankofindia.bank.
Yes, you can raise a complaint via email to Union Bank of India. Simply write to customercare@unionbankofindia.bank with your issue details for resolution.
When contacting customer support, keep your account number, registered mobile number, and valid ID proof handy. Also, carry details of recent transactions or loan documents for quicker query resolution.
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