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Life Insurance Corporation of India (LIC) is one of the most prominent names in the country, providing services life insurance and loans. If you have any queries regarding a LIC Housing Finance Home Loan, you can get in touch with the LIC HFL Home Loan customer care. 

You can contact the company executives via phone calls, email, or by visiting a branch office. LIC Housing Finance customer care is very efficient and will help you with everything you need.

Ways to Reach LIC Housing Finance Home Loan Customer Care

You can get in touch with the LIC HFL team via the LIC Home Loan customer care number and email. You can also send a letter by post or visit the official website. To contact the LIC Housing Finance customer care team, the following details are important.

Regional Offices 

  • Kolkata: 033-22129984

  • Bangalore: 080-22960502

  • Lucknow: 0522-4042909

  • Hyderabad: 040-40165304

  • New Delhi: 011-28844270

  • Chennai: 044-24313906

  • Mumbai: 022-22641515

  • Bhopal: 0755-4063115

Overseas Office

9714- 3354898, 971-54 5780695 (Dubai) 

Email Address

 lichousing@lichousing.com

Regional and Overseas Offices Email Addresses

  • ro.eastern@lichousing.com  – Kolkata 

  • ro.southcentral@lichousing.com – Bangalore 

  • ro.southeastern@lichousing.com – Hyderabad 

  • ro.northern@lichousing.com - New Delhi 

  • ro.southern@lichousing.com – Chennai 

  • ro.western@lichousing.com  – Mumbai 

  • ro.eastcentral@lichousing.com – Patna

  • ro.northcentral@lichousing.com – Lucknow

  • ro.central@lichousing.com – Bhopal  

  • lichousing@kingstarinsurance.com – Dubai

Corporate Office

131 LIC Housing Finance Limited, Corporate Office, Maker Tower-F Premises, 13th Floor, Cuffe Parade, Mumbai, Maharashtra - 400005

New Home Loan Queries

https://www.lichousing.com/ 

Registration of Enquiry/ Feedback/ Complaints

customersupport@lichousing.com  (For grievance)

LIC Housing Finance Home Loan Balance Enquiry

For balance enquiry or to generate the home loan statement, you can visit the LIC Housing Finance web portal. Before you obtain the statement, make sure you know the loan account number and the amount of the loan sanctioned. 

To check your home loan balance and details, you can log in to the LIC HFL customer portal using your username and password. Alternatively, you can access this information by entering your loan application number along with your date of birth. 

Redressal of Complaints and Grievance System

LIC HFL Home loan grievance redressal has a well-structured system so that customer complaints and concerns can be dealt with. Let us take a look at the different levels:

  • Level 1 

You can visit LIC HFL and raise a service request/complaint under the ‘WRITE TO US’ tab on the website- https://www.lichousing.com/. Alternatively, you can visit the area office or write an email to the GROs appointed at the office. The officers should send their response within 3 weeks.  

 

Grievance Redressal Officers (GROs) for FY 2024-25

Regional Office Address 

GRO Name

GRO Email IDs

GRO Helpline Numbers

LIC Housing Finance Ltd. 1st Floor, Jeevan Bhavan -1, 43, Hazratganj, Lucknow, Uttar Pradesh- 226001 

Mr G.K. Singh

gk.singh1@lichousing.com 

8369996846

LIC Housing Finance Ltd. 2nd Floor, Krishe Sapphire, Sy No-88, Madhapur, Hitech City Main Road, Hyderabad, Telangana - 500081 

Mr M Balaji Aravind 

M.BALAJI@lichousing.com 

8369997978

LIC Housing Finance Ltd. Hindusthan Building., Ground Floor, 4, C. R. Avenue, Kolkata, West Bengal - 700072 

Mr Smita Adhikary

smita.adhikary@lichousing.com

8369996837

LIC Housing Finance Ltd. Jeevan Vihar Bldg, 2nd Floor, 3, Sansad Marg, Delhi - 110001

Mr Ajay Sharma 

AJAY.SHARMA@LICHOUSING.COM 

8369996833 

LIC Housing Finance Ltd. Mittal Court, 16th Floor, C wing, 224, Nariman Point, Mumbai, Maharashtra - 400021 

MsNeeta Rane 

neeta.rane@lichousing.com

8369996458

LIC Housing Finance Ltd. Harrington Chambers, Block C No.30/1A, Abdul Razack I Street, Saidapet Chennai, Tamil Nadu– 600015 

Ms G Bhuvaneshwari 

g.bhuvaneswari@lichousing.com

8369996463 

LIC Housing Finance Ltd. No.137, HMG Ambassador Building,

9th Floor, South Wing,

Residency Road, Bangalore, Karnataka - 560025 

Mr K S S PRASAD 

kssprasad@lichousing.com

8369996470 

LIC Housing Finance Ltd. II Floor, Asha Avenue, Z-1, Zone 1, M P Nagar, Bhopal, Madhya Pradesh- 462011

Ms Kavita Pathak 

kavita.pathak@lichousing.com 

8369996843

LIC Housing Finance Ltd. 8th Floor, Western Wing, BSFC Building, Fraser Road, Patna, Bihar – 800001

Mr Dasai Ram

dasai.ram@lichousing.com 

8369996840

If you are an NRI customer living abroad, you can use the LIC Home Loan customer care number for overseas customers, listed below.

Overseas Office Address 

GRO Email IDs

GRO Helpline Numbers

LIC Housing Finance Ltd. 107, Baituti Building, P. O. Box 60793, Karama, Dubai, UAE

lichousing@kingstarinsurance.com 

(9714) 3354898, 971-54 5780695

  • Level 2 

 

In case you are not satisfied with the home loan customer care resolution at Level 1, you can contact the nodal officers at the regional offices. You can expect a response within 2 weeks. 

Grievance Redressal Officers for FY 2024-25

To contact the GRO at the appointed BO for the financial year 2024-25, below are the details of LIC Home Loan customer care. 

Regional Office 

GRO Name

GRO Helpline Numbers 

GRO Email ID

WESTERN RO 

Ms P. Padma Latha 

8369996457 

padma.latha@lichousing.com

SOUTHERN RO 

Ms Chitra Venkatramani 

8369996462 

chitra.venkataramani@lichousing.com

SOUTH CENTRAL RO 

Ms Harsha Nair 

8369996469 

harsha.nair@lichousing.com

NORTHERN RO 

Ms Teja Ray 

8369996795 

teja.ray@lichousing.com  

EASTERN RO 

Mr Arun Panda 

8369996836 

arun.panda@lichousing.com

EAST CENTRAL RO 

Ms Vidhya Thakur 

8369996839 

vidhya.thakur@lichousing.com

CENTRAL RO 

Mr Neeraj Bhargava 

8369996842 

neeraj.bhargava@lichousing.com  

NORTH CENTRAL RO 

MsHarshita Dwivedi 

8369996845 

harshita.dwivedi@lichousing.com  

SOUTH EASTERN RO 

Ms M SRAVYA 

8369997938 

sravya.munagala@lichousing.com

 

  • Level 3

 

In case you are not completely satisfied with the response from Level 2, you have the option to escalate the issue. You can raise your grievance to the Customer Relations Officer (CRO) positioned at the regional office by writing an email to gm_crm@lichousing.com. You should receive a response within 7 working days.

  • Level 4

 

If Level 3 also does not provide a satisfactory solution within 6 weeks, you can then contact the Regulatory Authority of Housing Finance Companies - 

  1. National Housing Bank: National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell), 4th Floor, Core 5-A, India Habitat Centre, Lodhi Road, New Delhi - 110003
  2. You can also visit https://grids.nhbonline.org.in. 
Read More

Digital Channels of LIC Housing Finance

You also have the option of seeking assistance from LIC’ Housing Finance’s official Social Networking Sites:

Method 

Details 

Facebook

https://www.facebook.com/lichousingloans

X

https://x.com/licindiaforever/ 

Instagram

https://www.instagram.com/lichfl_official/

YouTube

https://www.youtube.com/user/licindiaforever 

WhatsApp

+91-8976862090

Points to Remember

Make a note of the following points when contacting the LIC Housing Finance customer care service centre:

  • New as well as existing home loan takers can make use of the phone numbers given

  • As soon as you register for a home loan using the online method, a service officer will contact you

  • By visiting https://online.lichousing.com/emandate/index.php, you can check the status of your home loan application 

  • For your queries related to home loans, you can furnish a written request by filling in the form available on the official website

  • To log into your account and avail net banking, use this link: https://customer.lichousing.com/login.php 

  • If you are a Non-Resident Indian, you can get answers to your home loan queries via the overseas customer care numbers.

If you are looking for home loans, you can find various options from Bajaj Markets and partner lenders. You also get competitive interest rates starting at 8.55%, a maximum loan amount of ₹5 Crores and the best services. 

You can compare and apply for a home loan as per your eligibility and document requirements on the Bajaj Markets official website. 

FAQs on LIC Home Loan Customer Care

How to get LIC Housing Finance home loan repayment contact details?

For LIC Housing Finance Ltd. home loan queries, you can visit the official website at lichousing.com/call-us. You can then select the ‘Existing Customers’ or ‘New Customer’ and get the contact details for your region. 

Who can I get in touch with in case of grievances with LIC Housing Finance Home Loan?

Go to the LIC Housing official website and click on ‘Grievances’. Here, you will find the various level Officers that you can get in touch with. You can also physically visit the offices during the working hours.

Is there any way to request a callback with LIC Housing Finance customer care?

You can register your enquiry on the official website, and a representative will call you. For this, you can call the helpline number at +91-22-68276827. You can also use the LIC WhatsApp service for enquiries. For that, message on +91-8976862090. 

What is the address of the LIC Housing Finance Central Office?

The LIC Housing Finance corporate office address is Central Office, OS Dept “Yogakshema”, 4th floor, West Wing, Jeevan Bima Marg, Nariman Point, Mumbai – 400 021.

How do I track the status of my home loan application through customer care?

To contact the home loan application status, you can call the LIC HFL Home Loan customer care at your nearby branch between 11 am to 4 pm from Monday to Friday. Also, you can send a text message on WhatsApp at +91-8369998182. 

You can also check your loan status by entering the loan details at https://online.lichousing.com/emandate/index.php. 

Is there a dedicated helpline for NRI customers of LIC Housing Finance?

Yes. If you are an overseas LIC HFL customer, you can contact the Dubai branch by calling the helpline number at (9714) 3354898 or 971-54 5780695.

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