LIC Home Loan Customer Care

Find out the contact details of LIC Home Loan Customer Care

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Life Insurance Corporation of India (LIC) is one of the most prominent names in the country, providing services life insurance and loans. If you have any queries regarding a LIC Housing Finance Home Loan, you can get in touch with the LIC HFL Home Loan customer care.

You can contact the company executives via phone calls, email, or by visiting a branch office. LIC Housing Finance customer care is very efficient and will help you with everything you need.

Ways to Reach LIC Housing Finance Home Loan Customer Care

You can get in touch with the LIC HFL team via the LIC Home Loan customer care number and email. You can also send a letter by post or visit the official website. To contact the LIC Housing Finance customer care team, the following details are important.

Regional Offices	Kolkata: 033-22129984 Bangalore: 080-22960502 Lucknow: 0522-4042909 Hyderabad: 040-40165304 New Delhi: 011-28844270 Chennai: 044-24313906 Mumbai: 022-22641515 Bhopal: 0755-4063115
Overseas Office	9714- 3354898, 971-54 5780695 (Dubai)
Email Address	lichousing@lichousing.com
Regional and Overseas Offices Email Addresses	ro.eastern@lichousing.com – Kolkata ro.southcentral@lichousing.com – Bangalore ro.southeastern@lichousing.com – Hyderabad ro.northern@lichousing.com - New Delhi ro.southern@lichousing.com – Chennai ro.western@lichousing.com – Mumbai ro.eastcentral@lichousing.com – Patna ro.northcentral@lichousing.com – Lucknow ro.central@lichousing.com – Bhopal lichousing@kingstarinsurance.com – Dubai
Corporate Office	131 LIC Housing Finance Limited, Corporate Office, Maker Tower-F Premises, 13th Floor, Cuffe Parade, Mumbai, Maharashtra - 400005
New Home Loan Queries	https://www.lichousing.com/
Registration of Enquiry/ Feedback/ Complaints	customersupport@lichousing.com (For grievance)

LIC Housing Finance Home Loan Balance Enquiry

For balance enquiry or to generate the home loan statement, you can visit the LIC Housing Finance web portal. Before you obtain the statement, make sure you know the loan account number and the amount of the loan sanctioned.

To check your home loan balance and details, you can log in to the LIC HFL customer portal using your username and password. Alternatively, you can access this information by entering your loan application number along with your date of birth.

Redressal of Complaints and Grievance System

LIC HFL Home loan grievance redressal has a well-structured system so that customer complaints and concerns can be dealt with. Let us take a look at the different levels:

Level 1

You can visit LIC HFL and raise a service request/complaint under the ‘WRITE TO US’ tab on the website- https://www.lichousing.com/. Alternatively, you can visit the area office or write an email to the GROs appointed at the office. The officers should send their response within 3 weeks.

Grievance Redressal Officers (GROs) for FY 2024-25

Regional Office Address	GRO Name	GRO Email IDs	GRO Helpline Numbers
LIC Housing Finance Ltd. 1st Floor, Jeevan Bhavan -1, 43, Hazratganj, Lucknow, Uttar Pradesh- 226001	Mr G.K. Singh	gk.singh1@lichousing.com	8369996846
LIC Housing Finance Ltd. 2nd Floor, Krishe Sapphire, Sy No-88, Madhapur, Hitech City Main Road, Hyderabad, Telangana - 500081	Mr M Balaji Aravind	M.BALAJI@lichousing.com	8369997978
LIC Housing Finance Ltd. Hindusthan Building., Ground Floor, 4, C. R. Avenue, Kolkata, West Bengal - 700072	Mr Smita Adhikary	smita.adhikary@lichousing.com	8369996837
LIC Housing Finance Ltd. Jeevan Vihar Bldg, 2nd Floor, 3, Sansad Marg, Delhi - 110001	Mr Ajay Sharma	AJAY.SHARMA@LICHOUSING.COM	8369996833
LIC Housing Finance Ltd. Mittal Court, 16th Floor, C wing, 224, Nariman Point, Mumbai, Maharashtra - 400021	MsNeeta Rane	neeta.rane@lichousing.com	8369996458
LIC Housing Finance Ltd. Harrington Chambers, Block C No.30/1A, Abdul Razack I Street, Saidapet Chennai, Tamil Nadu– 600015	Ms G Bhuvaneshwari	g.bhuvaneswari@lichousing.com	8369996463
LIC Housing Finance Ltd. No.137, HMG Ambassador Building, 9th Floor, South Wing, Residency Road, Bangalore, Karnataka - 560025	Mr K S S PRASAD	kssprasad@lichousing.com	8369996470
LIC Housing Finance Ltd. II Floor, Asha Avenue, Z-1, Zone 1, M P Nagar, Bhopal, Madhya Pradesh- 462011	Ms Kavita Pathak	kavita.pathak@lichousing.com	8369996843
LIC Housing Finance Ltd. 8th Floor, Western Wing, BSFC Building, Fraser Road, Patna, Bihar – 800001	Mr Dasai Ram	dasai.ram@lichousing.com	8369996840

If you are an NRI customer living abroad, you can use the LIC Home Loan customer care number for overseas customers, listed below.

Overseas Office Address	GRO Email IDs	GRO Helpline Numbers
LIC Housing Finance Ltd. 107, Baituti Building, P. O. Box 60793, Karama, Dubai, UAE	lichousing@kingstarinsurance.com	(9714) 3354898, 971-54 5780695

Level 2

In case you are not satisfied with the home loan customer care resolution at Level 1, you can contact the nodal officers at the regional offices. You can expect a response within 2 weeks.

Grievance Redressal Officers for FY 2024-25

To contact the GRO at the appointed BO for the financial year 2024-25, below are the details of LIC Home Loan customer care.

Regional Office	GRO Name	GRO Helpline Numbers	GRO Email ID
WESTERN RO	Ms P. Padma Latha	8369996457	padma.latha@lichousing.com
SOUTHERN RO	Ms Chitra Venkatramani	8369996462	chitra.venkataramani@lichousing.com
SOUTH CENTRAL RO	Ms Harsha Nair	8369996469	harsha.nair@lichousing.com
NORTHERN RO	Ms Teja Ray	8369996795	teja.ray@lichousing.com
EASTERN RO	Mr Arun Panda	8369996836	arun.panda@lichousing.com
EAST CENTRAL RO	Ms Vidhya Thakur	8369996839	vidhya.thakur@lichousing.com
CENTRAL RO	Mr Neeraj Bhargava	8369996842	neeraj.bhargava@lichousing.com
NORTH CENTRAL RO	MsHarshita Dwivedi	8369996845	harshita.dwivedi@lichousing.com
SOUTH EASTERN RO	Ms M SRAVYA	8369997938	sravya.munagala@lichousing.com

Level 3

In case you are not completely satisfied with the response from Level 2, you have the option to escalate the issue. You can raise your grievance to the Customer Relations Officer (CRO) positioned at the regional office by writing an email to gm_crm@lichousing.com. You should receive a response within 7 working days.

Level 4

If Level 3 also does not provide a satisfactory solution within 6 weeks, you can then contact the Regulatory Authority of Housing Finance Companies -

National Housing Bank: National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell), 4th Floor, Core 5-A, India Habitat Centre, Lodhi Road, New Delhi - 110003
You can also visit https://grids.nhbonline.org.in.

Digital Channels of LIC Housing Finance

You also have the option of seeking assistance from LIC’ Housing Finance’s official Social Networking Sites:

Method	Details
Facebook	https://www.facebook.com/lichousingloans
X	https://x.com/licindiaforever/
Instagram	https://www.instagram.com/lichfl_official/
YouTube	https://www.youtube.com/user/licindiaforever
WhatsApp	+91-8976862090

Points to Remember

Make a note of the following points when contacting the LIC Housing Finance customer care service centre:

New as well as existing home loan takers can make use of the phone numbers given
As soon as you register for a home loan using the online method, a service officer will contact you
By visiting https://online.lichousing.com/emandate/index.php, you can check the status of your home loan application
For your queries related to home loans, you can furnish a written request by filling in the form available on the official website
To log into your account and avail net banking, use this link: https://customer.lichousing.com/login.php
If you are a Non-Resident Indian, you can get answers to your home loan queries via the overseas customer care numbers.

If you are looking for home loans, you can find various options from Bajaj Markets and partner lenders. You also get competitive interest rates starting at 8.55%, a maximum loan amount of ₹5 Crores and the best services.

You can compare and apply for a home loan as per your eligibility and document requirements on the Bajaj Markets official website.

Home Loan Statements & Customer Care

Home Loan by Other Partners

Home Loan Quick Links

How to get LIC Housing Finance home loan repayment contact details?

For LIC Housing Finance Ltd. home loan queries, you can visit the official website at lichousing.com/call-us. You can then select the ‘Existing Customers’ or ‘New Customer’ and get the contact details for your region.

Who can I get in touch with in case of grievances with LIC Housing Finance Home Loan?

Go to the LIC Housing official website and click on ‘Grievances’. Here, you will find the various level Officers that you can get in touch with. You can also physically visit the offices during the working hours.

Is there any way to request a callback with LIC Housing Finance customer care?

You can register your enquiry on the official website, and a representative will call you. For this, you can call the helpline number at +91-22-68276827. You can also use the LIC WhatsApp service for enquiries. For that, message on +91-8976862090.

What is the address of the LIC Housing Finance Central Office?

The LIC Housing Finance corporate office address is Central Office, OS Dept “Yogakshema”, 4th floor, West Wing, Jeevan Bima Marg, Nariman Point, Mumbai – 400 021.

How do I track the status of my home loan application through customer care?

To contact the home loan application status, you can call the LIC HFL Home Loan customer care at your nearby branch between 11 am to 4 pm from Monday to Friday. Also, you can send a text message on WhatsApp at +91-8369998182.

You can also check your loan status by entering the loan details at https://online.lichousing.com/emandate/index.php.