BAJAJ FINSERV DIRECT LIMITED
Payments Insight

Pay Your Electricity Bill for Chamundeshwari Electricity Supply Corporation Limited (CESCL) Online Using a Credit Card

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Roshani Ballal

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Learn how to easily pay your CESCL electricity bill online, resolve payment issues, and access bill receipts hassle-free.

Paying electricity bills doesn’t have to be a hassle. For residents of Mysuru and surrounding areas, Chamundeshwari Electricity Supply Corporation Limited (CESCL) offers a simple way to pay your bills using a credit card. This convenient option helps you time, helps you avoid late fees, and can even earn you rewards. Whether you're new to online bill payments or looking for an easier way to manage your utility expenses, using your credit card to pay CESCL bills is a straightforward solution. It helps you keep your finances on track.

How to Pay Your CESCL Electricity Bill Using a Credit Card

Here’s how you can easily pay your CESCL electricity bill using a credit card:

  1. Visit the official CESCL online payment portal

  2. Select the "Pay Bill" option available on the website

  3. Enter your consumer number or account details

  4. Choose "Credit Card" as your preferred payment method

  5. Enter your credit card details, including the card number, expiry date, and CVV

  6. Verify the payment amount and confirm the transaction

  7. Complete the payment by submitting the details

  8. Once the transaction is successful, you will receive a confirmation receipt

Why Use a Credit Card to Pay Your CESCL Bill

Here’s why paying your CESCL bill with a credit card can be a great choice:

Convenience

Using a credit card allows you to pay your bill online from the comfort of your home, anytime and anywhere.

Quick Payment Process

Credit card payments are processed instantly, helping you avoid late fees and ensuring on-time payments.

Rewards and Cashback

Many credit cards offer rewards or cashback for bill payments, adding extra value to your transaction.

Payment Flexibility

Credit cards offer the option to pay in instalments, providing flexibility to manage your finances better.

Enhanced Security

Credit card payments are secure, with advanced encryption to protect your sensitive payment details.

Helps Build Credit History

Paying your CESCL bill on time with a credit card can improve your credit score, which may help with future financial needs.

Automatic Bill Payments

Setting up automatic payments through your credit card ensures your CESCL bill is paid on time, every time.

No Extra Processing Fees

In most cases, paying with a credit card does not incur additional fees, making it a cost-effective option.

Global Accessibility

If you are travelling or living abroad, you can still use your Indian credit card to pay your CESCL bill, providing seamless access.

Credit Card Charges and Convenience Fees for CESCL Bill Payment

Here’s an overview of the credit card charges and convenience fees for CESCL bill payments:

Fee Type Description

Transaction Fees

Some payment gateways may charge a small transaction fee for using a credit card

Convenience Fee

A nominal fee may be charged by CESCL or the payment platform for processing the payment

Credit Card Processing Fees

Banks or credit card providers may charge a processing fee for certain payment methods

Foreign Transaction Fees

If making a payment from outside India, your credit card provider might charge a foreign transaction fee

Late Payment Fees

If your payment is delayed beyond the due date, a late fee may be added to your bill

About Chamundeshwari Electricity Supply Corporation Limited (CESCL)

The first major hydroelectric generating station was established at Shivasamudra by the erstwhile Mysore State way back in 1902. This pioneering effort in the early 20th century was followed by the construction of the world’s longest transmission line to meet the power needs of Kolar Gold Fields. Over time, CESCL expanded its infrastructure, including the commissioning of the Shimsha Generating Station in 1940, to meet the growing power demand for industries and rural electrification.

CESCL was officially formed on 1st April 2005, after being carved out of Mangalore Electricity Supply Company Limited (MESCOM). It is responsible for the distribution of electricity across five districts in Karnataka: Mysuru, Chamarajanagar, Mandya, Hassan, and Kodagu. The company has played a key role in powering major industries, including Infosys Technologies, TVS Motors, Nestle, and Reid & Taylors.

As part of its commitment to improving service delivery, CESCL has embraced modern technology and infrastructure upgrades to meet the increasing electricity demand. The corporation continues to ensure a reliable power supply to both urban and rural areas, offering services like online bill payments for added convenience.

CESCL Electricity Charges and Tariffs

Here’s an overview of the CESCL electricity charges and tariffs effective from April 1, 2024:

Low Tension (LT) Consumers

These rates apply to domestic, commercial, and small industrial installations.

Category Fixed Charges (₹/kW/Month) Energy Charges (Paise/Unit)

LT-1: Lifeline (0-40 Units)

Nil

Free (Govt. Funded)

LT-2(a): Domestic (Urban)

₹110 (1st kW) + ₹120 (additional kW)

590

LT-2(b): Domestic (Rural)

₹100 (1st kW) + ₹110 (additional kW)

560

LT-3: Commercial (Urban)

₹ 160

800

LT-3: Commercial (Rural)

₹ 150

750

LT-5: Industrial

₹110 per HP/kW

600

LT-6: Water Works

₹100 per HP/kW

550

High Tension (HT) Consumers

These rates apply to large industries, hospitals, and apartment complexes.

Category Demand Charges (₹/kVA/Month) Energy Charges (Paise/Unit)

HT-1: Water Works

₹ 280

540

HT-2(a): Industries

₹ 290

660

HT-2(b): Commercial

₹ 310

850

HT-2(c): Apartments/Hospitals

₹ 270

670

HT-4: Irrigation/Agriculture

₹ 260

550

Operational Highlights & Time of Day (ToD) Tariffs

CESCL uses a mandatory Time of Day (ToD) tariff structure for HT consumers to encourage off-peak consumption and manage peak demand.

  • Slab Rationalisation: The previous tiered system has been eliminated, and a single rate now applies to all units, preventing "bracket creep" for high-usage households

  • Peak Surcharge: A surcharge of ₹1.00 per unit is applied during evening peak hours (18:00 to 22:00 hrs)

  • Night Incentive: A concession of ₹1.00 per unit is offered for consumption during night hours (22:00 to 06:00 hrs) to promote industrial productivity at night

  • Green Power Incentive: Consumers can opt for a ‘Green Tariff’ (100% renewable sources) by paying an additional surcharge of 50 paise per unit
     

Note: The rates above are exclusive of the 9% Electricity Duty and other statutory taxes levied by the Government of Karnataka.

Resolve Common Payment Issues with CESCL Bill

Here’s how you can resolve common payment issues with your CESCL bill:

Payment Not Reflected

If your payment hasn’t been reflected, ensure the transaction was completed successfully and that the payment gateway wasn’t interrupted.

Payment Failure

If your payment fails, try clearing your browser cache, use a different payment method, or contact your bank for assistance.

Late Payment Charges

If you’ve been charged late fees despite making the payment on time, contact CESCL customer support with your payment receipt for verification.

Incorrect Bill Amount

If the bill amount is incorrect, double-check your usage details and, if necessary, reach out to CESCL customer support for clarification.

Mismatch in Consumer Details

Ensure that the consumer number and other details are correctly entered during payment; otherwise, the system may not register the payment properly.

Duplicate Payments

If you've made a duplicate payment, contact CESCL with proof of the transaction to request a refund.

Account Mismatch

If the payment shows as successful but is not reflected in your account, check that the consumer number and other details were entered correctly.

Payment Not Accepted on Certain Platforms

Some payment methods may not be accepted on all platforms; make sure the method you choose is supported by CESCL.

Technical Issues with the Portal

If you experience issues accessing the CESCL billing portal, refresh the page or try using a different device or browser.

Payment Delays During Peak Times

Payments may be delayed during high traffic periods, such as the due date. To avoid this, ensure you make payments well in advance.

Billing Cycle Confusion

If you're unsure about your billing cycle, refer to your previous bill or contact CESCL for clarification.

CESCL Bill Payment Refund & Reversal Process

If you’ve made an incorrect or duplicate payment towards your CESCL bill, you can request a refund or reversal. To begin the process, contact CESCL’s customer care centre with the necessary details, such as your payment receipt, consumer number, and transaction ID. You can reach CESCL’s 24/7 helpline on 1912 or use the district-specific toll-free numbers for assistance:

District Toll-Free Helpline Number

Mysuru

18005990062

Mandya

18005990064

Chamarajanagar

18005990063

Kodagu

18005990061

Hassan

18005990065

Frequently Asked Questions

How can consumers pay CESCL electricity bills online in Mysuru?

Consumers can pay their CESCL electricity bills online via the CESCL website or mobile app, using payment methods such as credit/debit cards, UPI, or net banking for a quick and secure transaction.

To make a payment, consumers need to provide their unique consumer number, which can be found on the electricity bill. This number ensures accurate billing and payment processing.

Yes, CESCL bills can be paid using UPI or net banking. Simply select these options during the online payment process for a fast and easy transaction.

The due date for CESCL electricity bill payments is usually mentioned on the bill itself, typically 15 days from the bill issuance date. Ensure timely payment to avoid late fees.

Users can download their CESCL bill receipts by logging into their account on the CESCL website or app. After payment, the receipt can be accessed under the payment history section.

Yes, CESCL has offline payment centres where consumers can pay their bills in person. These centres are located in various areas across Mysuru and surrounding districts.

If a CESCL bill payment fails, consumers should check their payment method, try again, or contact their bank. If the issue persists, CESCL customer support can assist with resolving the problem.

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Hi! I’m Roshani Ballal
Financial Content Specialist
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Roshani has over 6 years of experience and has honed her skills in performance content marketing in the financial domain. She loves diving into research and has crafted and overviewed creative copies, long-form financial content, engaging blogs, and informative articles. She specialises in delivering user-oriented content and solving problems through various content formats. On the side, Roshani enjoys writing poems-that's how she stays creative when she is not crunching numbers.

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