YES BANK Personal Loan Customer Care

YES BANK personal loan customer care is designed to assist customers with all queries, complaints, and services related to their personal loans. This dedicated support ensures a smooth and hassle-free loan experience, from application to repayment. The YES BANK customer care can be reached through multiple convenient channels including phone, email, and WhatsApp, making access to support easy and reliable.

For any questions related to personal loans, the YES BANK personal loan customer care number is 1800 1200. This toll-free number is accessible from 8 AM to 8 PM and provides 24/7 support through an advanced contact centre. Customers can use this helpline to inquire about loan eligibility, application status, EMI payment, interest rates, or other concerns.

International customers or those calling from abroad can reach YES BANK on +91 (22) 50795101. Additionally, there are specific helpline numbers for various countries:

• USA: 1833 380 0149
  

• CANADA: 1833 491 0559
  

• UK: 800 048 9153
  

• UAE: 8000 3570 2510
  

For detailed enquiries or personalised assistance, these contact numbers are effective and customer-friendly.

Besides telephonic support, customers can contact YES BANK personal loan customer care by email at yestouchcc@yesbank.in. This channel is useful for customers who prefer written communication or need to send documents related to their personal loan.

Emails sent to this ID may include queries about loan application, document submission, EMI schedule, or complaints. YES BANK ensures responses are timely, facilitating continuous support for their personal loan customers.

YES BANK offers WhatsApp banking to enhance customer convenience. Customers can simply send a message saying “Hi” to +91 82912 01200 on WhatsApp to access a variety of banking services, including personal loan inquiries.

Through WhatsApp, customers can check loan status, EMI details, request statements, or locate the nearest branch. This channel offers hassle-free, quick communication adhering to modern digital banking trends.

If you encounter a concern with your personal loan account, the bank offers several support channels to help resolve it. The following points provide guiding information to make use of these support options effectively:

• Initial Complaint Submission: Customers can first raise their concerns at the nearest YES BANK branch or by filling out the online complaint form available on the bank’s official website.
  
• Escalation Process: If the issue remains unresolved beyond seven working days, it can be escalated to the Grievance Redressal Officer via email at head.grievanceredressal@yesbank.in for further review. The officer can also be contacted at +91 (22) 50795173.
  
• Structured Resolution System: YES BANK follows a formal escalation matrix to ensure that customer complaints are addressed promptly and fairly at every level.
  
• Comprehensive Support: The bank offers multiple contact options, including phone, email, and WhatsApp, making it convenient for personal loan customers to seek assistance.
  
• Customer-Centric Approach: Through its dedicated grievance redressal system, YES BANK maintains transparency and ensures customer satisfaction throughout the loan tenure.

Disclaimer: The details mentioned above are based on information available from official YES BANK sources. Customers are advised to verify the latest contact details, policies, and procedures on the official YES BANK website before raising or escalating any complaint.