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SBI Credit Card Office in Ahmedabad: Contact Details and Address

Learn where the SBI credit card office in Ahmedabad is located, what services are available in person, and how cardholders can use official contact channels for faster resolution.

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Last updated on: February 06, 2026

SBI credit cardholders in Ahmedabad may sometimes need in-person assistance for credit card matters that cannot be resolved online or over the phone. Knowing the exact office location, working hours, and services offered helps reduce delays and confusion. Below, you can find the official contact numbers, practical visiting tips, and expected timings for service points. 

These include common requests such as billing queries, card replacement and account updates. Use these details to decide whether to call first or visit in person. Always make sure you carry the documents typically required at an SBI service desk. 

SBI Card’s Head Office in Ahmedabad

If you need to visit or contact the SBI Card’s head office in Ahmedabad, use the details given below. You can use the official address and phone numbers below to reach customer service or a walk-in desk quickly. This functions as a structured service centre with trained representatives handling sensitive credit card matters in a controlled environment.

Office Location Address Contact Number Operating Hours

SBI Cards & Payment Services Ltd.

(Ahmedabad Head Office)

No.117, 2nd Lobby, 1st Floor, Sakar – IX Building, Ashram Road, (Beside Old RBI), Navrangpura, Ahmedabad – 380009

1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)

Monday to Saturday:
10 AM to 4 PM

This office usually manages billing enquiries, transaction dispute registrations, complaint escalation, card replacement follow-ups, and documentation-based requests. Preferably carry a valid photo ID and your card details when visiting to speed up service. 

Note that while many SBI credit card issues are addressed here, routine actions such as bill payments are generally redirected to SBI branches or digital channels.

Contact Information for SBI Card’s Office in Ahmedabad

Given below are the official communication channels cardholders can use for quick assistance and preliminary issue resolution: 

  • Toll-free Customer Care Number: You can reach the SBI Credit Card customer care team at 1800-180-1290. This number is available 24 hours a day. 
  • Alternative Contact Option: You may also call on 390-2020 (with your local STD code) if toll-free access is unavailable from your location. 
  • Email Support Channel: Queries and document submissions can be sent to customercare@sbicard.com, with acknowledgement typically provided upon receipt. 
  • Walk-in Guidance: Although appointments are not mandatory, contacting customer care in advance helps confirm service availability and reduces waiting time at the office. 
     

Note: You can connect with SBI Card customer care executives between 8 AM and 8 PM, from Monday to Saturday. 

SBI Credit Card Settlement Office in Ahmedabad

Here’s how settlement services are usually managed for SBI cardholders in Ahmedabad:

  • Purpose of Support: The settlement office assists cardholders facing financial difficulty by offering structured settlement discussions for outstanding credit card dues.
  • Initial Contact Process: As a cardholder, you are advised to first connect with the SBI Card settlement department via phone before visiting the Ahmedabad office in person.
  • Settlement Evaluation Steps: The process involves reviewing repayment history, assessing financial hardship, and negotiating a mutually acceptable settlement amount.
  • Documentation Importance: Written confirmation detailing the settlement amount, payment timeline, and account closure terms must be obtained before any payment.
  • Post-settlement Follow-up: After payment, the final step is to collect a No-Dues Certificate to confirm closure of liabilities and avoid future disputes.

Frequently Asked Questions

Where is the SBI credit card office located in Ahmedabad for in-person support?

You can visit the SBI credit card office in Ahmedabad at the SBI Cards & Payment Services Ltd. office on Ashram Road, Navrangpura. This walk-in location handles card-related queries and basic service requests during working hours, as listed on SBI Card’s official website.

Yes, you can visit the SBI credit card Ahmedabad office for help with billing concerns, disputed transactions, or statement-related queries. It is advisable to contact customer care first so you understand whether your issue requires a physical visit.

The SBI credit card office Ahmedabad address follows standard working hours from Monday to Saturday, between 10 am and 4 pm. The office remains closed on the 2nd and 4th Saturdays of every month, although customer service is active Monday to Saturday, from 8 AM to 8 PM.

The Ahmedabad branch provides in-person support for cardholders who need assistance beyond digital channels.

Key Services Available:

  • Billing Support: Resolve statement discrepancies or disputed transactions.
  • Account Updates: Update your contact details, address, or KYC documents.
  • Card Management: Request replacements for lost or damaged cards.
  • Limit Queries: Submit income proof for credit limit enhancement reviews.
  • General Inquiry: Get help with PIN generation and feature explanations.

Note: Always carry a valid photo ID (PAN or Aadhaar). Some requests may still require final verification via the SBI Card app or central helpline.

An appointment is usually not mandatory when visiting the SBI credit card office in Ahmedabad, but calling the helpline in advance can help confirm service availability. This ensures you carry the right documents and avoid unnecessary waiting time.

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