ManipalCigna Health Insurance Customer Care

With an aim to offer the best health insurance plans to customers, ManipalCigna Health Insurance continues to improve their customer service towards their policyholders. While the plans are designed to suit the customers’ unique needs, the company continues to ensure that the post-purchase experience and claim settlement process is seamless – further highlighting their dedication towards their customers. From easy access to processes to details regarding the product and excellent services, ManipalCigna Health Insurance has your back.

Here’s how you can contact the ManipalCigna team

1.       Call on ManipalCigna Health Insurance customer care number 

  • Call their toll-free number (Valid in India) - 1800-102-4462
  • Callers outside India can reach out the ManipalCigna Team at +91 22 4985 4100

2.       Raise a service request

You can get in touch with the team and raise a service request with the team through their online platform: https://www.manipalcigna.com/service-request

3.       Drop an email 

 

4.       Write to the team on the mailing address
ManipalCigna Health Insurance Company Limited 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400063.

 

ManipalCigna Health Insurance – Customer Care Services

1.       Customer Support

With a dedicated team ready to serve you, you can simply get in touch with the Manipal Cigna Health Insurance Team to get your queries resolved instantly. Here’s how:

  • Raise a service request at https://www.manipalcigna.com/service-request
  • Call on their toll-free numbers: 1800-102-4462 (India), +91 22 4985 4100 (Outside India)
  • Write an email basis your query
  • Drop a note at the mailing address 

 

2.       Grievance Redressal

Grievance Redressal through Bajaj Markets

Should you have any complaints or issues, Bajaj Markets’ team would help you get a resolution as early as possible.

You can raise a service request at:  https://www.bajajfinservmarkets.in/contact-us.html

In case you do not receive a response within 15 days or if you are not satisfied with the resolution, please refer to the escalation matrix below:

Level

Contact Details

TAT (in days)

Level 1

First level of escalation: Write to insuranceassist@bajajfinservmarkets.in

 

2

Level 2

Second level of escalation: Write to insurancegrievance@bajajfinservmarkets.in

 

2

 

In case you are still not satisfied with the decision/resolution provided, you may approach the Insurance Regulatory and Development Authority of India (IRDAI).

 

In case your complaint/grievance is still unresolved, you may directly approach the insurance Ombudsman for redressal. Find your nearest Ombudsman office at http://www.gbic.co.in.

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