Personalized Plan | Dedicated Preventive Health Benefits | Tax Benefits
With an aim to offer the best health insurance plans to customers, ManipalCigna Health Insurance continues to improve their customer service towards their policyholders. While the plans are designed to suit the customers’ unique needs, the company continues to ensure that the post-purchase experience and claim settlement process is seamless – further highlighting their dedication towards their customers. From easy access to processes to details regarding the product and excellent services, ManipalCigna Health Insurance has your back.
You can get in touch with the team and raise a service request with the team through their online platform: https://www.manipalcigna.com/service-request
4. Write to the team on the mailing address
ManipalCigna Health Insurance Company Limited 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400063.
1. Customer Support
With a dedicated team ready to serve you, you can simply get in touch with the Manipal Cigna Health Insurance Team to get your queries resolved instantly. Here’s how:
2. Grievance Redressal
Grievance Redressal through Bajaj Markets
Should you have any complaints or issues, Bajaj Markets’ team would help you get a resolution as early as possible.
You can raise a service request at: https://www.bajajfinservmarkets.in/contact-us.html
In case you do not receive a response within 15 days or if you are not satisfied with the resolution, please refer to the escalation matrix below:
Level |
Contact Details |
TAT (in days) |
Level 1 |
First level of escalation: Write to insuranceassist@bajajfinservmarkets.in
|
2 |
Level 2 |
Second level of escalation: Write to insurancegrievance@bajajfinservmarkets.in
|
2 |
In case you are still not satisfied with the decision/resolution provided, you may approach the Insurance Regulatory and Development Authority of India (IRDAI).
In case your complaint/grievance is still unresolved, you may directly approach the insurance Ombudsman for redressal. Find your nearest Ombudsman office at http://www.gbic.co.in.