What is Travel Insurance?

Thinking of globe-trotting alone, seeking education abroad or planning a holiday with family? Safeguarding yourself and your family against the uncertainties of life is important. And that's what travel insurance does for you - take the stress out of travel!

Individual Travel Insurance

Individual Travel Insurance Plan

Planning a solo trip anytime soon? Whether domestic or international, stay relaxed and enjoy your trip even in the face of medical emergencies

missed flights or theft of personal belongings. With us, help is just a phone call away!

Family Travel Insurance

Family Travel Insurance Plan

Going on a holiday with family? During such trips, it's important to protect those you love from untimely and unforeseen incidents. Unexpected accidents, sickness, loss of baggage

and change in flight plans are some of the dampeners to an enjoyable trip. Get travel insurance and enjoy a stress-free vacation with your loved ones.

Student Travel Insurance

Student Travel Insurance Plan

Overseas education digs deep into a student’s pocket. Also, certain universities require applicants to have an insurance plan in place when applying for study programs abroad.

Get a comprehensive student travel insurance plan that helps tackle sudden medical emergencies and financial problems while studying abroad.

Reasons to buy Travel Insurance

  • Deal with Medical Emergencies

    With more than 4000 calls each year from our global partners, we have observed that medical crisis tops the list when it comes to travel related issues!

  • Coverage against Flight Delays

    In 2017, more than 1.1 million U.S. domestic flights were delayed and 2.4% cancelled. With the right insurance plan, get reimbursement anytime, anywhere.

  • Coverage against Loss/ Delay of Baggage

    In 2016, airlines across the world mishandled 21.6 million bags — they were lost or temporarily misplaced! A good travel insurance plan covers you against such mishaps.

  • Country/Visa Requirements

    Certain countries require travellers to have an insurance plan in place before embarking on trips. For students travelling abroad to study, having an insurance plan is a university mandate.

  • Coverage against Man-Made/ Natural Calamities

    With more than trillion dollars lost due to natural/man-made calamities, having an insurance plan when travelling to countries prone to such disasters is important.

  • Coverage against Missed Flight/Trip Cancellation

    Between January and April 2017, 5.12 lakh domestic passengers in India faced issues due to airline companies denying boarding, as well as flight cancellations and delays.

Why Choose Finserv Markets For Travel Insurance

Trusted Companion

100 million+ happy customers across India have chosen Finserv Markets as their trusted financial partner. It's your time now!

Hassle-free Settlements

Claim settlement ratio of 93% and no third-party involvement. Use Travel Ezee for instant reimbursement of flight delay expenses.

24X7 Assistance

Get on-call support anywhere in the world.

Extensive Coverage

With 10000+ network hospitals around the globe and highest emergency cash benefit, no matter where you go, we've got you covered.

Fast Online Process

No tedious paperwork or heavy documentation. Three steps is all it takes! Also, you receive your policy within minutes in your mailbox!

Key things to consider while buying Travel Insurance

Buy Travel Insurance Online
  • Are you aware about the Claim Settlement Ratio of your insurer?

    Claim settlement ratio (CSR) indicates how many claims a company has settled against the number of claims received. Higher the CSR, better the efficiency. With one of the highest claim-settlement ratios of 93% Bajaj Allianz General Insurance ensures claim settlement is quick and efficient.

  • How to decide on a good travel insurance policy?

    Be it a single trip or a family vacation, knowing what's covered in your insurance policy and what's not is important. Bajaj Allianz General Insurance offers a plethora of tailor-made plans to suit your travel needs.

  • Are you picky about your insurance provider?

    Some call it choosy, we call it smart! Round-the-clock assistance, multiple plans to choose from, and medical coverage up to $10,00,000 - the best in the market!

  • Where are you planning to travel?

    Most policies do not cover or have high premium for countries where medical expenses are high or prone to natural disasters. With 10000+ network hospitals across the globe, Bajaj Allianz Travel Insurance policies provide you with the highest financial emergency assistance.

Factors affecting Travel Insurance Premium

Age

Premiums vary based on one's age. The premium amount will be low if you are buying an insurance policy at a young age as life-threatening risks are lesser.

Geographic Area/Destination

Travel to high-risk or natural calamity prone countries have higher premium over others.

Travel Duration

The duration and frequency of your travel also determines your premium amount.

Claim Process for Travel Insurance

Filing claims was never so easy. Just follow these steps and your're done.

  • 1

    Register Your Claim Online

  • 2

    Upload Documents Online

  • 3

    Claim Assessment

  • 4

    Claim Decision

For information on your travel insurance policy, refer to the 'Process' section below.

  • Process
  • Download
  • Emergency Contact
  • Medical
  • Trip Cancellation/Trip Delay/ Missed Connection
  • Baggage Delay/Loss of Baggage
  • Cancellation Process
  • Updating the Insurer

    Use the link below to inform and register your claim.

  • Document Collection

    Get all the documents required for the claim settlement process.

    For Personal Accident Cover related claims, the insured must file an FIR with the police and submit the same to the insurer.

  • Document Validation

    Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!

  • Document Submission

    For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.

  • Updating the Insurer

    Use the link below to inform and register your claim.

  • Document Collection

    Get all the documents required for the claim settlement process.

    For Trip Delay - If the delay is more than 6 hours, the insured must contact the authorities of the concerned airlines, lodge a complaint and obtain a PIR (Property Irregularity Report) report from them.

    For Missed Connections - If the delay exceeds the specified time limit mentioned in your insurance plan and this results in a missed connection, please contact the authorities of the concerned airlines, lodge a complaint and obtain a PIR (Property Irregularity Report) report from them.

  • Claim Validation

    Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!

  • Document Submission

    For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.

  • Updating the Insurer

    Use the link below to inform and register your claim.

  • Document Collection

    Get all the documents required for the claim settlement process.

    In the event of baggage loss/delay, the insured must contact the concerned airlines, file a complaint and obtain a PIR (Property Irregularity Report).

  • Claim Validation

    Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!

  • Document Submission

    For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.

  • Cancellation of Policy before Start Date - Premature

    • You must inform the insurance company in writing/e-mail requesting cancellation of the policy. The e-mail should contain the policy/schedule number.
    • A cancellation fee of Rs. 250/- will be charged.

  • Cancellation of Policy after the Start Date – If the Insured has not traveled

    You must inform the insurance company in writing/e-mail requesting cancellation of the policy. The e-mail should contain the policy/schedule number along with the following details.

    • Proof that the he/she has not traveled overseas.
    • Photocopy or scanned copy of passport (all pages including ones that are blank).
    • Visa rejection letter in the event visa refusal by the respective embassy.

    Based on the approval of the underwriters, the policy will be cancelled within one working day after receiving an email and the required documents from the insured.

  • Cancellation of Policy after the Start Date – If the Insured has traveled

    In case of any early return of the insured person prior to expiry of the policy period, the company will refund premium at the rates shown in below table (subject to no claims being incurred on the policy). To know the percentage of premium to be retained by the insurer, refer to the table below.

    Period of Risk
    Percentage of Premium
    Service Parameters
    About 50% of Policy Period
    TAT’s to be calculated from
    Maximum TAT
    100%
    Service Parameters
    Between 40% - 50% of Policy Period
    TAT’s to be calculated from
    Maximum TAT
    80%
    Service Parameters
    Between 30% - 40% of Policy Period
    TAT’s to be calculated from
    Maximum TAT
    75%
    Service Parameters
    Between 20% - 30% of Policy Period
    TAT’s to be calculated from
    Maximum TAT
    60%
    Service Parameters
    Policy Inception - 20% of Policy Period
    TAT’s to be calculated from
    Maximum TAT
    50%

  • Medical Claim
  • Trip Delay Claim
  • Trip Cancellation Claim
  • Loss of Baggage Claim
  • Other Travel Insurance Related Claims
  • Exclusions
  • Links for Claim Settlement Forms

Line to redirect customers to links category.

  • A&D (Common Carrier) Claim Procedure to Insured
  • Outpatient Medical and Dental Claims Procedure to Insured
  • Medical Evacuation Claims Procedure to Insured
  • Medical Expenses Claims Procedure
  • PA Cover in India Claim Procedure to Insured
  • Personal Accident Claim Procedure to Insured
  • Personal Liability Claim Procedure to Insured
  • Replacement and rearrangement of staff Claim Procedure to Insured
  • Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
  • Authorization for Medical Records Form - Allianz
  • Authorization for release of medical information from Medical Record - Bajaj
  • Attending Physician Statement Form
  • Missed Connection Claim Procedure to Insured
  • Trip Cancellation Claim Procedure to Insured
  • Trip Curtailment Claim Procedure to Insured
  • Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
  • Difference in Airfare due to delayed or early return Claim Procedure
  • Trip Delay Claim Procedure
  • Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
  • Loss of baggage Claim Procedure
  • Loss of Laptop Claim Procedure
  • Loss of Passport Claim Procedure
  • Loss of Personal Belongings Claim Procedure
  • Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
  • Bail Bond Claim Procedure
  • Golfers Hole in one Claim Procedure
  • Hijack Claim Procedure
  • Home Burglary Claim Procedure
  • Suicide Claim Procedure
  • Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
  • Travel Insurance Exclusions
  • Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
  • Authorization for Medical Record - Allianz
  • Authorization for release of medical information from Medical Record - Bajaj
  • Attending Physician Statement
Country
Contact Number
Service Parameters
USA (001)
TAT’s to be calculated from
Maximum TAT
186658 76903
Service Parameters
Canada
TAT’s to be calculated from
Maximum TAT
186691 43705
Service Parameters
Belgium(032)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Denmark (045)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
France (033)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Germany (049)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Hungary (036)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Ireland (353)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Italy (039)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Malaysia (060)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Netherlands (031)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
New Zealand (064)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Norway (047)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Philippines (063)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Portugal (351)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Spain (034)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Sweden (046)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Switzerland
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
UK (044)
TAT’s to be calculated from
Maximum TAT
00+800 1002005
Service Parameters
Finland (358) - carrier TS
TAT’s to be calculated from
Maximum TAT
990+800 10002005
Service Parameters
Finland (358) - carrier Elisa
TAT’s to be calculated from
Maximum TAT
999+800 10002005
Service Parameters
Hong Kong (852)
TAT’s to be calculated from
Maximum TAT
001+800 10002005
Service Parameters
Israel (972)
TAT’s to be calculated from
Maximum TAT
014+800 10002005
Service Parameters
Singapore (065)
TAT’s to be calculated from
Maximum TAT
001+800 10002005
Service Parameters
So. Korea (082) - carrier Telecom
TAT’s to be calculated from
Maximum TAT
001+800 10002005
Service Parameters
So. Korea (082) - carrier Dacom
TAT’s to be calculated from
Maximum TAT
002+800 10002005
Service Parameters
Thailand (066)
TAT’s to be calculated from
Maximum TAT
001+800 10002005
Service Parameters
Japan (081) - carrier Tele
TAT’s to be calculated from
Maximum TAT
0041-010+800 10002005
Service Parameters
Japan (081) - carrier IDC
TAT’s to be calculated from
Maximum TAT
0061-010+800 10002005
Service Parameters
Japan (081) - carrier NTT
TAT’s to be calculated from
Maximum TAT
0033-010+800 10002005
Service Parameters
Japan (081) - carrier KDD
TAT’s to be calculated from
Maximum TAT
001-010+800 10002005
Service Parameters
Australia (061)
TAT’s to be calculated from
Maximum TAT
0011+800 10002005

Travel insurance: An Overview

A Travel Insurance policy provides coverage against any loss suffered, while travelling abroad. The policy covers you in uncertain situations like flight cancellations, delay, loss of luggage and natural / man-made calamities. It also covers your hospital bills in case of any medical emergencies while you travel.

 

Types of Travel Insurance Plans

Individual travel insurance plan

Setting out on a solo trip? Now travel hassle free with individual travel insurance plans offered by Finserv Markets that covers you against medical emergencies, theft of belongings, flight delays and much more! With this insurance plan, you can relax and enjoy your trip, while we do all the worrying.

Family travel insurance plan

When you plan a vacation with your family, you would want to enjoy it hassle-free. A family travel insurance plan is what you need! Get insured with Bajaj Allianz’s Travel Insurance and stay covered against any unforeseen events such as medical emergencies, accidents, flight delays or baggage loss. What’s more? All these benefits for the entire family are available in one single plan!

Student travel insurance plan

Apprehensive about settling in a new country? Don’t let such worries dampen your dream of studying abroad. Buy a student travel insurance plan to cover yourself / your child against unforeseen situations like medical or financial emergencies, loss of material such as laptop, loss of passport and much more! Moreover, in many universities it is mandatory to have a student travel insurance in place before leaving the native country.

 

Travel Insurance inclusions and exclusions

What is included in your Bajaj Allianz travel insurance plan?

Your insurance policy covers the expenses in the following situations –

  • Cancellation or flight/train delay due to a connecting flight/ train
  • Baggage loss or misplacement
  • Emergency Cash Benefit
  • Coverage against Hijack
  • Coverage against loss of Passport & checked baggage
  • Trip curtailment
  • Delay in receiving check-in baggage
  • Home burglary
  • Medical emergency and evacuation
  • Loss of passport
  • Medical repatriation
  • Medical expenses
  • Accidental death benefit

However, please note that the inclusions of travel insurance may vary depending upon the insurer and different travel insurance policies.

What is not included in your travel insurance policy?

  • Emergency or hospitalization arising out of a pre-existing condition
  • If any loss occurs when the insured is under the influence of alcohol or drugs
  • When the insured travel abroad for cosmetic surgery or any medical treatment
  • If the insured is travelling to participate in high-risk sports like bungee jumping or scuba diving, etc.
  • If the flight/ trains gets delayed/ cancelled due to a strike, protests or civil unrest 

Know more about Travel Insurance

Go globe-trotting with Bajaj Allianz Travel Insurance which offers you extensive coverage at affordable premiums ensuring you travel in peace. No matter which dream destination you wish to explore, Finserv Markets has got you covered. Have a look at the top travel destinations we recommend and pack your bags to head out on yet another adventure!

Manage all your Travel Insurance Queries here

  • Why do I need to buy travel insurance?

    Whether you are a domestic traveller, or an international one, a travel insurance is always recommended. To protect yourself and your family from unforeseen circumstances like passport/baggage loss, baggage delay, trip cancellation/delay. Also, the Bajaj Allianz travel insurance policy available on Finserv Markets, helps take care of medical emergencies and hospital charges, in case you fall sick when travelling.

  • What proof do you provide if I buy travel insurance from you?

    Upon completion of your online insurance application and payment, you will receive a confirmation email that will contain your travel insurance details. Post this, a policy document (PDF format) containing details like your policy number, contact details of the insurance company, toll-free telephone numbers and an address to reach out to, should you need to settle a claim on your Bajaj Allianz travel insurance policy.

  • Should I carry my insurance policy while travelling?

    Yes, it is advised that you do so. It is important that you know details like the policy number, helpline/assistance numbers, etc. and therefore, you should carry your travel insurance policy while travelling.

  • Are medical expenses covered by the travel insurance plans you offer?

    Yes, the Bajaj Allianz travel insurance plan available on Finserv Markets offers coverage for medical expenses.

  • What is not included as part of travel insurance coverage?

    Your travel insurance plan does not cover the following. 1. Travelling even when medically advised against doing so. 2. Travelling outside India for cosmetic surgery or medical treatment. 3. Participating in sports that come with high-risk: bungee-jumping/scuba-diving. 4. Any loss incurred when the insured is under the influence of alcohol or narcotics.

  • What do you mean by deductible?

    This is an amount as defined in your Bajaj Allianz travel insurance plan which you must pay. For example, if the deductible on hospital treatment is $100 and your bill comes to $1000, you will need to pay $100 while the insurance company will pay the remaining $900.

  • I am travelling abroad for a duration of 4 days. Do I still need travel insurance?

    We strongly recommend you buy an international travel insurance, irrespective of the duration of your international travel. The minimum premium amount that you must pay is for at least 4 days (whether you go for one day, 2 days or 3 days).

  • When filling in the online form to buy an international travel insurance plan, what is the information I need to provide?

    Most of the information required is the same as that on your passport - Name, Passport Number, Date of Birth, Mailing Address and Telephone Number. In addition to this, you also need to provide the Nominee details (the person/beneficiary for the insurance policy in the event of death or dismemberment of the traveller) and the correct travel dates.

  • What are the documents required under various online travel insurance claim scenarios?

    The claim scenarios can mainly be of two types: Medical claims and Non-medical claims. Please visit the ‘Download’ tab under our Claim Process section (online) to find out about the documents required.

  • Do you provide insurance cover for passport loss?

    Yes, the Bajaj Allianz travel insurance policy available on Finserv Markets offers financial coverage for passport loss. In addition to this, it also covers the expenses for arranging a duplicate/temporary passport.

  • Do you cover ambulance charges?

    Yes, our emergency medical expenses include ambulance charges - to and from the hospital.

  • What is the meaning of medical repatriation?

    Medical repatriation involves arranging for transport to move an insured to their country of residence, in the event of a medical emergency. Bajaj Allianz travel insurance available on Finserv Markets offers medical repatriation cover under its individual, family and student travel insurance plans.

  • What is medical evacuation?

    Moving an insured to the nearest available hospital, in the event of a medical emergency, is referred to as medical evacuation. Thanks to our partnership with Bajaj Allianz travel insurance, our online insurance plans come with medical evacuation benefits.

  • I am planning to pursue higher education abroad. Do I need to purchase student travel insurance?

    Depending on the country/university you are travelling to for your studies, you may have to get travel insurance. Certain countries/universities make it compulsory for students to have insurance in place. Even if the country you are travelling to doesn't require you to get a student travel insurance, it’s best if you do get it. It helps you be better prepared in case of unforeseen situations like: loss of laptop, medical emergencies, loss of baggage and a lot more.

  • Can I cancel my insurance plan after purchase?

    Yes, you can cancel your insurance plan if you have not travelled. You will need to send us a copy of your passport as proof of the fact that you have not travelled.

  • In case I return a day before my policy expiration period, what will happen?

    No issues. The company will process a refund of premium, subject to the rates mentioned in the cancellation process above. However, to avail this, you should not have made any claim on your Bajaj Allianz travel insurance plan.

  • Can I settle my claim when I return to India, after my travel?

    Apart from financial emergencies, you have the option of settling claims abroad or upon returning to India.

  • Do you provide coverage for pre-existing diseases? Also, what happens if the event of the death of the insured during travel?

    Insurance policies offered do not cover pre-existing diseases. However, should the insured pass away due to a pre-existing disease while travelling, the Bajaj Allianz travel insurance policy available on Finserv Markets includes repatriation benefit up to $6000.

  • What if I face problems when travelling abroad and find no assistance? How will my international travel insurance policy help?

    ‘Missed Call Facility', a unique initiative included in your Bajaj Allianz Travel Insurance policy, offers prompt assistance to customers who face problems when travelling abroad. Insured person just needs to give a missed call on the number +91 124 6174720, which is a unified contact number across the world. Customer will get an intimation acknowledging the call via an SMS and within 10 minutes receive a call back.

  • How do I register and receive my claim if my flight is delayed?

    The policy provides its customers with an insurance wallet called 'Travel Ezee'. All you need to do is update your policy details and the app will track your flight status. Should it be delayed, insurer will send you the details and the claim amount.

  • Do your insurance plans cover home burglary when I am away on a trip?

    Yes, home burglary cover is offered under this plan. The Bajaj Allianz travel insurance policy offers the highest coverage across all insurance providers, of up to Rs. 3,00,000.

  • Is it mandatory to buy travel insurance?

    While it is not compulsory, it is advisable to get insurance when travelling. The reason for this being that certain countries require you to have insurance in place. If you’re planning to study abroad, certain universities make it mandatory for students to have insurance in place when applying for educational programs. Also, being safe and covered against medical emergencies, loss of baggage and flight delays by having travel insurance is a wise move.

  • My parents are over 70 years of age. Can I get senior citizen travel insurance for them?

    While we strive to offer the best family travel insurance plans, at present, we only offer insurance for people who are 60 years of age and below.

  • What is the claim procedure of my Bajaj Allianz Travel Insurance?

    The claim procedure depends on the following - Inpatient Hospitalization - To claim medical expenses, the insured or their family/close ones need to inform the insurance company, provide the details of the travel insurance policy and complete the online claim settlement process which includes submission of required documents. The insurance company will then take it forward with the concerned hospital. Outpatient Hospitalization - Here, apart from online claim settlement, there are procedures that vary, depending on the plan you choose. For other claim settlements, please refer to our claim process section and brochure.

  • When is the best time to buy travel insurance - before purchasing my flight tickets or after?

    While it's okay to wait until your date of travel, we would advise you to get your travel insurance in place at the very earliest.

  • What is the maximum amount provided for medical expense coverage in travel insurance?

    Bajaj Allianz Travel Insurance policies include coverage of up to $ 10,00,000 for medical expenses, the highest among all insurance providers in India.

  • When it comes to personal accident cover provision, am I eligible under my Bajaj Allianz Travel Insurance policy?

    Yes, you are eligible. The coverage takes the following into consideration - total disablement, accidental injury to body or death, during your trip to and from the airport, in India.

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