SBI Credit Card Customer Care Number in Gujarat

If you are looking for the SBI credit card customer care number for Gujarat for your credit card concerns, there are multiple official ways to reach out. The easiest and most direct method is by calling the toll-free helpline provided by SBI Cards and Payment Services. You can dial 1860 180 1290 or 1860 500 1290 for dedicated support, and these lines are recognised across India including in Gujarat.

For faster connection using landlines or local phones, you can dial 39 02 02 02 with your city’s STD code prefixed to get connected to customer care that can assist with queries such as statement issues, reward redemption, billing disputes, credit limit, and card features.

Many of these numbers operate during extended hours, typically 8 AM to 8 PM from Monday to Saturday, but some toll-free services (such as reporting lost or stolen cards) are available round the clock. Additionally, SBI Card provides support through WhatsApp Connect using the number +91-9004022022, making it easier for Gujarat users to get instant resolutions through chat.

Gujarat customers can also use SMS services to check balances, block lost cards, or request reward summaries by sending specific keywords to 5676791 from their registered mobile number. This is particularly useful when you want quick information without waiting on calls.

When you call the SBI credit card toll free number for Gujarat, you can access a full suite of customer service options. The primary toll-free helpline, 1800 180 1290, connects you to automated assistance and live representatives who can help with common queries including card activation, payment problems, reward points, and transaction enquiries.

If the first line is busy or you need alternative support, the number 1860 500 1290 serves as an additional customer care channel that can handle similar queries. For disputes or more detailed concerns, the number 1860 180 7777 is often referenced as an additional contact point for complaints or escalations where you may need more specialised assistance.

For local calling convenience, using 39 02 02 02 prefixed with your Gujarat city’s STD code (for example, 079 for Ahmedabad) connects you to a local interface for credit card queries that is often simpler and quicker for regional callers. This method is useful if you are unable to connect through the standard toll-free lines.

In addition to voice calls, many customers prefer to handle routine requests via the SBI Card mobile app or web portal, where you can log in with your credentials and raise service requests directly. All these channels support credit card billing clarification, statement generation, and general assistance tailored to Gujarat cardholders.

If your query is not resolved through the regular SBI Card customer care Gujarat lines, you can escalate using the formal grievance redressal process. SBI Cards and Payment Services has systems in place to register complaints that aren’t immediately resolved by the first-contact agents.

Start by noting your customer care reference number when you first contact the toll-free helpline. This helps in tracking your issue if it needs further escalation. You can then request to speak to a supervisor or escalate to a grievance team via the same helpline numbers or through the secure messaging section of the SBI Card website or app.

If the grievance remains unresolved, SBI Cards provides additional escalation options through their complaint resolution portal where you can log formal issues. For even higher-level redressal, the SBI Contact Centre and SBI corporate grievance cells (including SBI’s local head office in Ahmedabad under the SBI network) may be contacted, ensuring that your concerns are addressed comprehensively and transparently.

When you do not receive a satisfactory response from SBI Card customer care Gujarat, follow these troubleshooting steps:

Confirm Details: Double-check your card number, registered mobile, and email to ensure the agent has the correct information.

Ask for Reference ID: Always request a service or reference ID for your call or chat. This helps with follow-ups.

Use Alternative Channels: Use the WhatsApp Connect number or SMS services (5676791) to re-raise your concern.

Write to Support: You can raise a written query or complaint via the secure customer care section on the official SBI Card website.

Escalate: If standard support doesn’t respond in a reasonable timeframe, escalate to the grievance cell or request a supervisor through the same helpline channels.

SBI Credit Card usually ensures support in regional languages over the phone, and you can request assistance in Gujarati or Hindi if your call is routed through multilingual IVR options, making accessibility easier for local users.

The SBI credit card customer care number Gujarat helps resolve many routine and urgent credit card concerns, such as:

Billing and Statement Clarifications: Questions about your monthly statement, charges, or payment due dates can be explained and corrected.

Lost/Stolen Card Support: Customer care can block your card immediately and start the reissue process to protect your account.

Unauthorized Transactions: If you notice any unauthorised transactions, customer care can assist with dispute registration and investigation.

Reward Redemption Help: Agents can guide you on redeeming reward points or understanding benefit structures.

Payment Issues: If you have trouble making payments or need help setting up auto-pay or mobile payment options, customer care can assist.

Card Activation Problems: For new cards, agents can help with activation steps or PIN generation.

These issues are typically resolved via the toll-free helplines or the mobile and online channels that link to live support.