SBI Credit Card Customer Care Number in Pune

Credit cards can offer you a world of convenience. But when credit card issues arise, it can quickly escalate into a major issue. A small billing error becomes a payment dispute, or an unblocked card disrupts travel plans. Timely intervention can save you a world of trouble. SBI cardholders in Pune can gain quick and useful advice and assistance from SBI Credit Card’s dedicated customer service. Having the SBI credit card customer care number in Pune means you can sort out problems immediately, from lost cards to EMI conversions, without dealing with automated menus that lead nowhere.​​​​​​​​​​​​​​​​

SBI cardholders in Pune can reach support through phone or by visiting the branch. Most issues can be sorted over a call, and most services are active throughout the day. You only need to visit the branch only when documents need to be submitted in person.

Tasks like blocking a card, checking your balance, or raising a dispute can be simply done through the helpline. Branch visits are necessary when required to submit income proof, getting card upgrades processed, or updating address details with proper documentation.

The SBI credit card customer care in Pune number works round the clock for all your queries. Phone support sometimes redirects you to the branch if physical paperwork is involved. Having the address ready helps.​​​​​​​​​​​​​​​​

Several helpline numbers available to get in touch with SBI credit card customer care number in Pune. Note that these numbers are not specific to Pune but serve cardholders nationwide. The toll-free helpline operates without charges from any network, while local options may apply standard call rates.

If your SBI credit card gets lost or stolen, block it right away to stop anyone from using it. SBI lets you block cards instantly through several methods, IVR, the official website, and the PULL SMS (Simply SMS) facility.

To block your card via SMS, send BLOCK XXXX to 5676791 from your registered mobile number, where XXXX represents the last four digits of your SBI credit card number. Once the request is successful, you will receive a confirmation SMS.

If you do not receive a confirmation message within five minutes, do not assume that the card has been blocked. In such cases, you should immediately call the SBI credit card customer care helpline to ensure the card is blocked and avoid any unauthorised transactions.

Important note: Customer service executives are available from 8 AM to 8 PM, Monday to Saturday. Automated services work round the clock.

SBI Card operates a four-tier complaint resolution system as mandated by the Reserve Bank of India, which allows cardholders to move their grievances through progressively senior channels when earlier attempts fail to deliver satisfactory outcomes.

Delays happen, but complaints should not drag on indefinitely. If you have not received any resolution or response after contacting SBI card customer care in Pune certain escalation steps can help move things forward.

• Most complaints need backend checks and coordination between departments. Allow the period of two business days before following up

• When you log a complaint you will receive a reference number.  Write it down right away, without it you will have to start over from scratch.

• Follow up with your reference number and the date you first complained. Mention that it is still unresolved. Repeat complaints usually get priority.

• Email your complaint to customercare@sbicard.com. Include the reference number, problem description, initial complaint date, and any response received so far. 

• If standard customer care channels failing to resolve the issue warrants escalation to the Nodal Officer

• For serious matters such as mis-selling, recovery agent harassment, or major service failure call the escalation numbers. These complaints get resolved faster. 

• If unresolved for over 30 days, approach the RBI Ombudsman

• Visit the nearest SBI Card branch to speed the resolution. Bring reference numbers, previous correspondence or supporting documents. 

SBI care customer care number in Pune can help with various cardholder concerns. The team handles routine inquiries alongside urgent matters that demand swift action.

• Fraud and Lost Card Management

Cardholders can block their cards instantly when they suspect fraudulent activity or misplacement. This prevents unauthorised usage. Replacement cards reach the registered address once verification formalities are completed.

• Late Payment Fee Concerns

The bank reviews waiver requests on individual merit, giving weight to customers who have maintained regular payment patterns. Such requests need submission within the billing cycle for consideration.

• Card Activation Services

Both new and replacement cards can be activated through the automated voice system or by speaking directly with customer care representatives. A one-time password confirms the cardholder’s identity during activation.

• Billing Dispute Resolution

Disputed transactions require proper documentation, receipts, correspondence with merchants, or payment proof. The support team examines these documents and works with payment networks to settle discrepancies.

• Reward Points Assistance

Customers can check their points balance, learn about redemption options, and explore current offers at any hour. The support staff explains how to make the most of accumulated rewards across different spending categories.​​​​​​​​​​​​​​​​