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Lost Your SBI Credit Card? Know What To Do

SBI credit cards give access to funds as well as several attractive deals, offers, cashback, and the opportunity to earn SBI credit card reward points every time you use it to make transactions. However, in case if SBI Bank credit card is lost or stolen, you must take immediate action. Report about the loss immediately to the bank and block it ASAP. You can apply for a credit card once the process is complete.

How to Block Your SBI Credit Card?

The SBI Credit Card blocking process is simple and can be done in two ways - online and offline.

How to Block SBI Credit Card Online?

Follow the below mentioned process to block your SBI credit card:

  1. Block SBI credit card via mobile app

  2. Block SBI credit card on the website

1. How to Block SBI Bank Card via Mobile App?

Follow the below mentioned steps to block your SBI credit card via mobile app:

  • Log in to the SBI Card mobile app using your credentials

  • On the top left, click on ‘Menu’

  • Under ‘Menu’ click on ‘Service Request’

  • Select the option saying ‘Report Lost/Stolen’

  • Select your card from the list

  • Click on ‘Submit’

2. How to block SBI Bank Card on the Website?

Follow the below mentioned steps to block your SBI credit card on the website:

  • Go to the SBI Bank official website

  • Login to the website using your credentials

  • Tap on the tab named ‘Requests’

  • Section the option ‘Report Lost/Stolen’

  • Select your card from the list

  • Click ‘Submit’ and your credit card will be blocked

How to block SBI Card offline?

You can also opt to place an SBI credit card blocking request through offline channels. There are two methods to do so:

  1. Block SBI credit card via SMS

  2. Block SBI credit card via phone call

1. How to Block SBI Bank Card via SMS?

To block an SBI credit card via SMS, you need to send a message with ‘BLOCK’ followed by your SBI credit card’s last four digits, and send it to 5676791. The format is BLOCK XXXX. You must use your registered mobile number to perform this process.

2. How to Block SBI Bank Card via Phone?

You need to reach out to the customer card to block your SBI credit card via phone. This can be done by dialing the helpline number on 1860 180 1290. Alternatively, you can also reach out to the SBI credit card helpline on (local STD Code) 39 02 02 02. Once connected to the operator, select your preferred language, and follow the process as per the IVR.

How to Issue a SBI Card Replacement?

While reporting for a card loss, you can also opt to issue a card replacement through the website or the mobile app. The process can be done through these steps-

SBI Credit Card Reissue Through Website

  • Go to the SBI Bank official website

  • Login to the website using your credentials

  • Tap on the tab named ‘Requests’

  • Section the option ‘Report Lost/Stolen’

  • Select your card from the list

  • Click on ‘Reissue Card’

  • Click ‘Submit’ and your credit card will be blocked

SBI Credit Card Reissue Through Mobile App

  • Log in to the SBI Card mobile app using your credentials

  • On the top left, click on ‘Menu’

  • Under ‘Menu’ click on ‘Service Request’

  • Section the option ‘Report Lost/Stolen’

  • Select your card from the list

  • Click on ‘Reissue Card’ to get a new card

  • Click on ‘Submit’

How to Unblock an SBI Credit Card?

An SBI credit card that has been temporarily blocked due to suspicious charges, for overshooting the limit, or for not paying the credit card bills on time, can be unblocked and reactivated by contacting the SBI Credit Card Customer Care. You can do so by calling on the helpline numbers- 1860 180 1290 or (STD code) 39 02 02 02. However, A lost or stolen card cannot be unblocked.

Frequently Asked Questions

  • ✔️How can I block my SBI Credit Card by phone?

    To block SBI credit cards via phone you need to reach out to customer care. This can be done by dialing the helpline number on 1860 180 1290. Alternatively, you can also reach out to the SBI credit card helpline on (local STD Code) 39 02 02 02.

  • ✔️How can I close my SBI Credit Card immediately?

    You can close your SBI credit card immediately by blocking it. You can block SBI credit cards via SMS, phone, internet banking, mobile app, or website.