SBI Card Lost

Lost SBI Credit Card

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Block Your Lost SBI Credit Card

In the event of loss of State Bank of India (SBI) credit card, you must act immediately. You have to first report it to the bank and then initiate the SBI credit card block process. The bank offers several ways, both online and offline, to do the same. In case you fail to do so in a time-efficient manner and your card is used by someone else, your credit score can take a serious hit and you will be held responsible by the credit authorities for fraudulent transactions on the card.

Once all the steps are complete, you can go ahead and apply for a credit card once the process is complete.

How to Block SBI Credit Card

You can block your credit card through the mobile app, via netbanking, by calling credit card customer care, or by visiting the bank branch.

1. Block SBI Credit Card via Mobile App

  • Step 1: Log in to the SBI Card mobile app using your credentials.

  • Step 2: On the top left, click on ‘Menu’.

  • Step 3: Under ‘Menu’ click on ‘Service Request’.

  • Step 4: Select the option saying ‘Report Lost/Stolen’.

  • Step 5: Select your card from the list.

  • Step 6: Click on ‘Submit’.

2. Block SBI Credit Card on the Website

  • Step 1: Go to SBI Card's official website.

  • Step 2: Log in to SBI credit card netbanking using your credentials.

  • Step 3: Tap on the tab named ‘Requests’.

  • Step 4: Click on the option ‘Report Lost/Stolen’.

  • Step 5: Select your card from the list.

  • Step 6: Click ‘Submit’ and your credit card will be blocked.

3. Block SBI Card via SMS

To block an SBI credit card via SMS, you need to send a message with ‘BLOCK’ followed by your SBI credit card’s last four digits, and send it to 5676791. The format is BLOCK XXXX. You must use your registered mobile number to perform this process.

4. Block SBI Credit Card via Customer Care

You need to reach out to the SBI credit card customer care to block your SBI credit card via phone. This can be done by dialling the helpline number on 1860 180 1290. Alternatively, you can also reach out to the SBI credit card helpline on (local STD code) 3902 0202. Once connected to the operator, select your preferred language, and follow the process as per the IVR.

5. Block SBI Credit Card via Branch Visit

You can also visit the nearest SBI branch and report the loss of your credit card. As there might be some verification protocol in place, make sure that you carry a valid ID proof for authentication purposes.

How to Block SBI Corporate Credit Cards when Travelling Abroad

If you have an SBI credit card, you can enjoy several benefits on all your purchases. However, in the event that your corporate credit card is stolen or lost, you can report it immediately by calling the location-specific customer care numbers mentioned below:

Country

Customer Care Number

Country

Customer Care Number

Australia

1 800 125 440

Mainland China – South

10 800 110 2911

Canada

1 800 847 2911

Singapore

800 110 0344

Hong Kong

800 96 7025

The United Kingdom

0800 89 1725

Japan

00531 11 1555

United States

1 800 847 2911

Mainland China – North

10 800 711 2911

 

 

How to Prevent Frauds on SBI Credit Card

When using an SBI credit card, there are a few things you must keep in mind:

  • Do not share your credit card CVV or credit card PIN

  • Do not share OTPs generated

  • Be present when your card is swiped

  • Keep a close check on your credit card statements

  • Save the SBI credit card customer care numbers

  • Do not carry all your credit cards together

  • Store cards in a safe place

  • Destroy your cancelled credit cards before discarding

FAQs on Block Your Lost SBI Credit Card

  • ✔️How can I block my SBI credit card permanently?

    You can block your card permanently through the bank website, mobile app, customer care, branch visit, or by sending an SMS stating ‘BLOCK’ followed by the last four digits of your card to 5676791.

  • ✔️How do I block my lost/stolen SBI credit card?

    You can block your card permanently through the bank website/mobile app by clicking on the “Report Lost/Stolen” card, selecting the card to block, and submitting the request. You can also call customer care, visit the branch, or send an SMS stating ‘BLOCK’ followed by your SBI credit card’s last four digits to 5676791.

  • ✔️How do I report lost/stolen SBI credit cards and reissue it through the website?

    To report the loss of your SBI credit card and to reissue a new card through the SBI website, you need to follow the steps mentioned below:

    • Step 1: Go to the SBI credit card netbanking portal.

    • Step 2: Log in to your account using your credentials.

    • Step 3: Go to ‘Requests’.

    • Step 4: Click on the option ‘Report Lost/Stolen’.

    • Step 5: Select your card from the list.

    • Step 6: Click on ‘Reissue Card’.

    • Step 7: Click ‘Submit’ and your credit card will be blocked.

  • ✔️How will I know if my SBI credit card is blocked?

    Once your SBI credit card is blocked, you will receive a notification via email and SMS that your request has been verified and processed. In case you do not receive a confirmation, you can call the SBI customer care helpline on 1860 180 1290 or (local STD code) 3902 0202

  • ✔️How can I block my SBI credit card by phone?

    To block SBI credit cards via phone, you need to send an SMS stating ‘BLOCK’ followed by your SBI credit card’s last four digits to 5676791. Alternatively, you can reach out to SBI credit card customer care on 1860 180 1290 or (local STD code) 3902 0202

  • ✔️How can I close my SBI credit card immediately?

    You can close your SBI credit card immediately by blocking it via SMS, phone, internet banking, mobile app, or website.