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Being aware of how to contact the credit card customer care team of ICICI Bank from Kolkata is crucial to promptly address any credit card-related emergencies.
As an ICICI Bank credit card holder, you can contact its customer care team for any issues. You can reach them through multiple methods, including toll-free numbers, email, the virtual assistant or the mobile app.
The ICICI Bank credit card customer care number in Kolkata is the same for residents across India and is accessible 24*7. Check it out below:
Contact Information |
Details |
|---|---|
Customer Care Number |
1800 1080 |
Customer Care Backup Number |
1860 120 7777 |
ICICI Bank’s domestic customers in Kolkata or anywhere in India can use the general customer care number for assistance. For those travelling or residing abroad, ICICI Bank offers a special number.
While this number is not toll-free, it is specifically designed for overseas customers. Here are the details:
Contact Information |
Details |
|---|---|
Customer Care Number for Domestic Customers Travelling Overseas |
+91 22 33667777 |
Sometimes, you may notice an unknown transaction on your ICICI Bank credit card statement or as a message on your phone. If you did not authorise such a transaction, it could be part of fraudulent activity.
To prevent any potential losses, report the activity immediately using the customer care contact information provided below:
Contact Information |
Details |
|---|---|
Customer Care Number |
1800 1080 |
Customer Care Via the Official Website |
Choose ‘Report Unauthorised Transaction’ under the ‘Customer Services’ section on the official website: https://www.icicibank.com/ |
Customer Care Email for Suspicious Activities |
As an existing credit card holder, you can enquire about services, seek help, and raise a complaint via email. You can email the customer service team from your registered email ID and expect a swift reply.
The ICICI Bank credit card customer care email ID for Kolkata is the same as other places in India. Find the ID below:
Contact Information |
Details |
|---|---|
Credit Card Customer Care Email |
Locate the ICICI Bank Credit Card Customer Care Office in Kolkata
While there is no specific ICICI Bank credit card customer care office located in Kolkata, you can visit the corporate office to address your concerns. The office address is as follows:
Contact Information |
Details |
|---|---|
Address |
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai – 400 051 |
Office Contact Number |
1800 1080 |
Office Fax Number |
+91 22 26531122 |
You can also write and send your concerns to the following address:
Contact Information |
Details |
|---|---|
Address |
ICICI Bank Limited |
Yes, ICICI Bank's credit card customer care number, which is common all over India, is toll-free. You can reach it without incurring any charges by dialling 1800 1080.
You can contact ICICI Bank to update your registered mobile number by calling the toll-free number at 1800 1080. You can also send an email to customer.care@icicibank.com. Note that the request may take 2 days to process.
If you need to report any suspicious activities or unauthorised transactions on your credit card, you can choose from the following methods:
Call the customer care number at 1800 1080.
Email antiphishing@icicibank.com.
Reach out to the customer care team through the official ICICI Bank website by choosing ‘Report Unauthorised Transaction’ under ‘Customer Services’ on the ICICI Bank homepage.
Yes, you can escalate your query if you are not satisfied with the response from the customer service team. You can escalate the issue to the first level of grievance redressal by sharing the details of your complaint with the Head of Phone Banking.
Alternatively, you can download the Complaint Form and send it to ICICI Bank. For more information, refer to the official website.
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