ICICI Bank Credit Card Customer Care in Kolkata

As an ICICI Bank credit card holder, you can contact its customer care team for any issues. You can reach them through multiple methods, including toll-free numbers, email, the virtual assistant or the mobile app. 

 

The ICICI Bank credit card customer care number in Kolkata is the same for residents across India and is accessible 24*7. Check it out below:

Contact Information

Details 

Customer Care Number

1800 1080

Customer Care Backup Number

1860 120 7777

ICICI Bank Credit Card Customer Care Number Kolkata for Domestic Customers Travelling Overseas

ICICI Bank’s domestic customers in Kolkata or anywhere in India can use the general customer care number for assistance. For those travelling or residing abroad, ICICI Bank offers a special number. 

 

While this number is not toll-free, it is specifically designed for overseas customers. Here are the details:

Contact Information

Details 

Customer Care Number for Domestic Customers Travelling Overseas

+91 22 33667777

ICICI Bank Credit Card Customer Care Number Kolkata to Report Unauthorised Transactions

Sometimes, you may notice an unknown transaction on your ICICI Bank credit card statement or as a message on your phone. If you did not authorise such a transaction, it could be part of fraudulent activity. 

 

To prevent any potential losses, report the activity immediately using the customer care contact information provided below:

Contact Information

Details 

Customer Care Number

1800 1080

Customer Care Via the Official Website

Choose ‘Report Unauthorised Transaction’ under the ‘Customer Services’ section on the official website: https://www.icicibank.com/

Customer Care Email for Suspicious Activities

antiphishing@icicibank.com

ICICI Bank Customer Care Email ID in Kolkata

As an existing credit card holder, you can enquire about services, seek help, and raise a complaint via email. You can email the customer service team from your registered email ID and expect a swift reply. 

 

The ICICI Bank credit card customer care email ID for Kolkata is the same as other places in India. Find the ID below:

Contact Information

Details 

Credit Card Customer Care Email

customer.care@icicibank.com

Locate the ICICI Bank Credit Card Customer Care Office in Kolkata

While there is no specific ICICI Bank credit card customer care office located in Kolkata, you can visit the corporate office to address your concerns. The office address is as follows: 

Contact Information

Details 

Address 

ICICI Bank Towers, Bandra-Kurla Complex,

Mumbai – 400 051

Office Contact Number 

1800 1080

Office Fax Number 

+91 22 26531122

You can also write and send your concerns to the following address:

Contact Information

Details 

Address 

ICICI Bank Limited
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500 032

Frequently Asked Questions

Is ICICI Bank's Kolkata credit card customer care number toll-free?

Yes, ICICI Bank's credit card customer care number, which is common all over India, is toll-free. You can reach it without incurring any charges by dialling 1800 1080.

How do I contact ICICI Bank Kolkata to update the registered mobile number for my ICICI Bank credit card?

You can contact ICICI Bank to update your registered mobile number by calling the toll-free number at 1800 1080. You can also send an email to customer.care@icicibank.com. Note that the request may take 2 days to process.

Can I report a suspicious transaction to ICICI Bank via email?

If you need to report any suspicious activities or unauthorised transactions on your credit card, you can choose from the following methods:

  • Call the customer care number at 1800 1080.

  • Email antiphishing@icicibank.com.

  • Reach out to the customer care team through the official ICICI Bank website by choosing ‘Report Unauthorised Transaction’ under ‘Customer Services’ on the ICICI Bank homepage.

Does ICICI Bank have a grievance redressal portal?

Yes, you can escalate your query if you are not satisfied with the response from the customer service team. You can escalate the issue to the first level of grievance redressal by sharing the details of your complaint with the Head of Phone Banking. 

 

Alternatively, you can download the Complaint Form and send it to ICICI Bank. For more information, refer to the official website.

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