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Connect with InCred for quick assistance on business loan queries, repayment options, and tailored support services
If you have taken an InCred Business Loan, here is the official contact-support guide — including helpline numbers, email contacts, grievance redressal pathway and related customer-care details — to help you quickly resolve queries or complaints.
In addition to InCred Finance, you can also check for other instant business loan products for quick access to working capital.
You can reach InCred’s customer-support line for business-loan related help using the following number(s):
| Customer Care Helpline | Contact Number |
|---|---|
General support |
1800 102 2192 |
WhatsApp and mobile-based support |
+91 88262 72192 |
To contact via email for support or grievances, you may use:
care@incred.com — primary support / complaints email.
InCred offers a WhatsApp-based support option. You can reach their customer care on +91-88262 72192 via WhatsApp live chat for real-time assistance.
Steps to connect via WhatsApp:
Save the number +91 88262 72192 in your contacts
Open WhatsApp, start a chat with that contact
Share your loan-account number and query to get support
Alternatively, you can visit the official website and directly tap on the “Live chat with us” button on InCred finance’s “Contact Us” page. This will redirect you to the official WhatsApp chat.
If regular support channels don’t resolve your issue, InCred provides a formal grievance redressal mechanism as below:
| Escalation Level | Contact / Action |
|---|---|
First level — Customer Support / Help Desk |
Call 1800 102 2192 or write to care@incred.com |
Escalation — Grievance Redressal Officer |
Name: Vaidyanathan R. Phone: 022-4211 7799 Address: Unit No. 1203, 12th Floor, B-Wing, The Capital, C-70, G Block, Bandra Kurla Complex, Mumbai 400051 Maharashtra
|
Final Recourse — Regulatory Complaint (if unresolved within 4 weeks) |
Complaints may be raised with the statutory ombudsman (e.g. as per NBFC / regulatory guidelines) as mentioned on InCred’s grievance policy page. |
The main support helpline is +91-1860 500 2192.
You can call the helpline or email care@incred.com. If not resolved, escalate to the Grievance Redressal Officer.
Yes. You can message on WhatsApp at +91-88262 72192 for support.
1800 102 2192 is listed as the toll-free support number for grievances and assistance.
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