ICICI Bank Credit Cards - Application Status

Applying for an ICICI Bank credit card is a hassle-free and convenient process. You can submit the application online or visit the nearest bank branch.

Once you have applied for it, you can seamlessly track your ICICI Bank credit card’s application status. Checking it keeps you updated about whether you have been approved or need to take any further action.

Before tracking your credit card status, keep your application number handy. By following the steps mentioned below, you can check your ICICI Bank credit card application status online.

 

Through the Official Website

 

Step 1: Visit the ICICI Bank Website

• Open your browser and go to https://www.icicibank.com.

 

Step 2: Locate the Customer Services Section

• Look for the Customer Services section at the top left corner of the homepage.

 

Step 3: Click on ‘Track Applications / Service Requests’

• This option allows you to check the status of your credit card application.

 

Step 4: Enter Your Details

• Provide your PAN number and mobile number linked to the application.

 

Step 5: Verify Captcha

• Click on the ‘I'm not a robot’ checkbox and provide the required consent.

 

Step 6: Submit and Track

• Click on ‘Continue’ to view your ICICI Bank Credit Card application status.

 

 

Through the iMobile Pay App

 

Step 1: Open the iMobile Pay App

• Ensure you are logged into your ICICI Bank account.

 

Step 2: Go to ‘Card Services’

• Navigate to the Card Services section in the app menu.

 

Step 3: Click on ‘Track Application’

• This will take you to the tracking page for credit card applications.

 

Step 4: Enter the Required Details

• Provide the necessary application information as prompted.

 

Step 5: Check Your Status

• The app will display the real-time status of your ICICI Bank Credit Card application.

Through Customer Care

 

Step 1: Dial the Customer Care Number

• Call ICICI Bank’s 24x7 customer care at 1800 1080.

 

Step 2: Select the Appropriate Option

• Follow the IVR (Interactive Voice Response) instructions to reach the credit card application status section.

 

Step 3: Speak to a Customer Service Representative

• If needed, select the option to talk to a customer care executive.

 

Step 4: Provide the Required Details

• Share your application reference number, PAN number, and registered mobile number for verification.

 

Step 5: Get Your Credit Card Application Status

• The representative will provide the real-time status of your application.

 

By Visiting an ICICI Bank Branch

 

Step 1: Locate the Nearest ICICI Bank Branch

• Use Google Maps or visit the ICICI Bank website to find the nearest branch.

 

Step 2: Carry the Necessary Details

• Bring your application reference number or any supporting documents related to your credit card application.

 

Step 3: Speak to a Bank Executive

• Request assistance from a branch executive and provide your details.

 

Step 4: Receive Your Application Status

• The bank executive will check your application details and inform you of the current status.

Status	Meaning
✅ In Progress	The bank has received your application and is currently reviewing it.
🎉 Approved	Your application has been reviewed and approved. Your credit card will be dispatched soon.
📦 Dispatched	Your credit card has been shipped and will be delivered shortly.
⏳ On Hold	The bank requires additional information or documents. A representative will contact you.
❌ Rejected	Your application did not meet the approval criteria and has been declined.
❓ No Record Found	The entered details are incorrect. Please verify and try again.

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Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.

Why was my ICICI Bank credit card application rejected?

 

Your ICICI Bank credit card status may show up as 'Rejected' if you fail to meet the eligibility criteria related to income, credit history, and more. You can contact the bank’s credit card customer care helpline for further clarification.