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Like other credit cards, an SBI credit card also comes with a 4-digit personal identification number (PIN). It safeguards transactions done using the card. When you enter the PIN, the system matches your User ID with the PIN to authenticate the transaction. 

 

As this number can often be hard to remember, SBI allows you to generate a PIN of your preference. The SBI credit card PIN generation facility is available online as well as offline. So, read on to find out how to generate SBI credit card PIN.

How to Generate Your SBI Credit Card PIN

SBI credit card PIN generation can be done via online or offline methods to have a seamless and hassle-free experience. These methods are mentioned below.

SBI Credit Card PIN Generation Through Online Methods

1. Using Internet Banking

Follow the steps given below for SBI credit card PIN generation online via net banking.

 

  • Step 1: Visit SBI Online and log in to your account.

  • Step 2: Click the ‘My Account’ tab that is located on the left-hand side menu.

  • Step 3: Click the ‘Manage PIN’ option.

  • Step 4: Select the credit card for which the PIN needs to be generated/changed.

  • Step 5: Click the ‘Generate OTP’ button.

  • Step 6: Provide the OTP sent to your registered phone number.

  • Step 7: Enter the new PIN twice and click ‘Submit’.

2. Using the SBI Mobile App

The SBI mobile app also allows you to generate a credit card PIN. All you have to do is follow these steps:

  

  • Step 1: Download the SBI mobile app

  • Step 2: Open the app and click on the ‘Service Requests’ button

  • Step 3: Choose the ‘Manage PIN’ option

  • Step 4: Choose your credit card and click on ‘Generate OTP’

  • Step 5: Enter the OTP received on your registered mobile phone

  • Step 6: Enter a 4-digit PIN and submit

  • Step 7: The process to setup your SBI credit card PIN is completed

3. Using SBI Chatbot ILA

The SBI Chatbot ILA also helps you complete the SBI credit card PIN generation process. Here is what you need to do. 

 

  • Step 1: Open the SBIOnline website

  • Step 2: Log in to your account and click on the Chatbot ILA

  • Step 3: Type in your query “How to generate SBI credit card PIN?”

  • Step 4: Click on ‘Update PIN’ and enter the OTP received on your registered contact number

  • Step 5: Enter a 4-digit PIN and update your PIN

  • Step 6: You will receive a notification about the generation of your SBI credit card PIN 

SBI Credit Card PIN Generation Through Offline Methods

1. Using SBI ATM

SBI also allows you to generate a PIN for your credit card using an ATM. Here is a step-by-step process on how to generate SBI credit card PIN using an ATM

 

  • Step 1: Visit any nearby SBI ATM and insert your credit card

  • Step 2: Choose your preferred language to proceed

  • Step 3: Select the ‘Generate PIN using OTP’ option to receive a passcode on your registered mobile number

  • Step 4: Enter the OTP and tap on the ‘Continue’ button

  • Step 5: Enter the 4-digit PIN and proceed ahead

  • Step 6: Re-enter your PIN to complete the process

2. Using IVR Service

Follow the below-mentioned steps if you want to complete SBI credit card PIN generation over a call:

 

  • Step 1: Call the SBI credit card customer helpline number at 1860-180-1290 or 3902 0202 (prefix with STD code).

  • Step 2: Select option ‘6’ to generate the credit card PIN.

  • Step 3: Key in the 16-digit SBI credit card number and your date of birth in DD/MM/YYYY format.

  • Step 4: Enter the credit card expiry date in MM/YY format.

  • Step 5: A 6-digit OTP will be sent to your registered phone number and email address. Enter the 6-digit OTP.

  • Step 6: Select a 4-digit PIN and confirm the same.

  • Step 7: You will hear a confirmation message on the IVR about your new credit card PIN.

How to Reset Your SBI Credit Card PIN

Just like generating a credit card PIN, SBI allows you to opt for any of the following options to complete the SBI credit card PIN change process. 

1. Using Internet Banking

Follow the steps given below to change your SBI credit card PIN using your net banking account:

 

  • Step 1: Go to SBI Online and log in using your username, password and captcha.

  • Step 2: Navigate to the ‘My Account’ tab that is present on the left-hand side menu and select ‘Manage PIN’.

  • Step 3: Choose the credit card number for which you wish to generate a new PIN.

  • Step 4: Click ‘Generate OTP’.

  • Step 5: Enter the one-time password (OTP) sent to your registered mobile number.

  • Step 6: Key in the new PIN twice and click ‘Submit’.

2. Using SBI Mobile App

You can also reset the SBI credit card PIN using the SBI Card mobile application. Here’s how you can change your credit card PIN.

 

  • Step 1: Download and install the SBI Card app from the Play Store or the App Store.

  • Step 2: Log in using your credentials.

  • Step 3: You will find the ‘Service Requests’ option on the left-hand side menu. Tap the same.

  • Step 4: Tap ‘Manage PIN’ and select the credit card for which the PIN needs to be reset.

  • Step 5: Tap ‘Generate OTP’.

  • Step 6: Enter the OTP sent to your registered phone number.

  • Step 7: Enter the new PIN twice and tap ‘Submit’.

3. Using Chatbot ILA

You can reset your SBI credit card PIN using Chatbot ILA on SBI’s official website. You can follow these steps to reset the PIN.

 

  • Step 1: Head to SBI’s official website and log in to Chatbot ILA.

  • Step 2: Type the query, “How do I reset the PIN for my credit card?”

  • Step 3: Click the ‘Update PIN’ option.

  • Step 4: Enter the OTP sent to your registered phone number and click ‘Submit’.

  • Step 5: Type in the new PIN twice and click ‘Update PIN’.

4. Using Customer Care Services

Follow the below-mentioned steps to reset your SBI credit card PIN through SBI customer support:

 

  • Step 1: Call the SBI credit card helpline number 1860-180-1290 or 3902-0202

  • Step 2: Choose the ‘6’ option to generate a new SBI credit card PIN. 

  • Step 3: Enter your SBI credit card number, DOB, and card expiry date

  • Step 4: Enter a 6-digit OTP received on your registered email address or phone

  • Step 5: Type a new SBI credit card PIN.

FAQs on SBI Credit Card PIN Generation

You can complete your SBI credit card PIN activation procedure by visiting the nearest ATM for a card transaction or making an online transaction.

Yes, you can generate and also reset or change your SBI Credit Card PIN at an ATM.

 

A CVV number is a 3-digit code printed on the back of your card. Most transactions require you to enter the CVV for authentication, but it differs from the 4-digit PIN.

To ensure protection against fraudulent activities, it is crucial to take several precautions when using your credit card both online and offline. Safeguarding your SBI credit card PIN is of utmost importance, and here are some essential steps to follow. Firstly, never disclose your PIN to anyone, maintaining its confidentiality at all times. Avoid writing down your PIN in any form, as this reduces the risk of it falling into the wrong hands. When conducting online transactions, make sure to do so in secure environments and remain present to prevent skimming attempts. 


Additionally, refrain from saving your credit card PIN on any website to prevent unauthorised access. It is recommended to regularly monitor your SBI credit card statement, promptly reporting any suspicious activity. Lastly, never share your SBI credit card PIN through SMS or over a phone call, as this could expose it to potential fraudsters. By adhering to these precautions, you can help ensure the safety and security of your SBI credit card.

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