Learn how to easily pay your CESCL electricity bill online, resolve payment issues, and access bill receipts hassle-free.
Paying electricity bills doesn’t have to be a hassle. For residents of Mysuru and surrounding areas, Chamundeshwari Electricity Supply Corporation Limited (CESCL) offers a simple way to pay your bills using a credit card. This convenient option helps you time, helps you avoid late fees, and can even earn you rewards. Whether you're new to online bill payments or looking for an easier way to manage your utility expenses, using your credit card to pay CESCL bills is a straightforward solution. It helps you keep your finances on track.
Here’s how you can easily pay your CESCL electricity bill using a credit card:
Visit the official CESCL online payment portal
Select the "Pay Bill" option available on the website
Enter your consumer number or account details
Choose "Credit Card" as your preferred payment method
Enter your credit card details, including the card number, expiry date, and CVV
Verify the payment amount and confirm the transaction
Complete the payment by submitting the details
Once the transaction is successful, you will receive a confirmation receipt
Here’s why paying your CESCL bill with a credit card can be a great choice:
Using a credit card allows you to pay your bill online from the comfort of your home, anytime and anywhere.
Credit card payments are processed instantly, helping you avoid late fees and ensuring on-time payments.
Many credit cards offer rewards or cashback for bill payments, adding extra value to your transaction.
Credit cards offer the option to pay in instalments, providing flexibility to manage your finances better.
Credit card payments are secure, with advanced encryption to protect your sensitive payment details.
Paying your CESCL bill on time with a credit card can improve your credit score, which may help with future financial needs.
Setting up automatic payments through your credit card ensures your CESCL bill is paid on time, every time.
In most cases, paying with a credit card does not incur additional fees, making it a cost-effective option.
If you are travelling or living abroad, you can still use your Indian credit card to pay your CESCL bill, providing seamless access.
Here’s an overview of the credit card charges and convenience fees for CESCL bill payments:
| Fee Type | Description |
|---|---|
Transaction Fees |
Some payment gateways may charge a small transaction fee for using a credit card |
Convenience Fee |
A nominal fee may be charged by CESCL or the payment platform for processing the payment |
Credit Card Processing Fees |
Banks or credit card providers may charge a processing fee for certain payment methods |
Foreign Transaction Fees |
If making a payment from outside India, your credit card provider might charge a foreign transaction fee |
Late Payment Fees |
If your payment is delayed beyond the due date, a late fee may be added to your bill |
The first major hydroelectric generating station was established at Shivasamudra by the erstwhile Mysore State way back in 1902. This pioneering effort in the early 20th century was followed by the construction of the world’s longest transmission line to meet the power needs of Kolar Gold Fields. Over time, CESCL expanded its infrastructure, including the commissioning of the Shimsha Generating Station in 1940, to meet the growing power demand for industries and rural electrification.
CESCL was officially formed on 1st April 2005, after being carved out of Mangalore Electricity Supply Company Limited (MESCOM). It is responsible for the distribution of electricity across five districts in Karnataka: Mysuru, Chamarajanagar, Mandya, Hassan, and Kodagu. The company has played a key role in powering major industries, including Infosys Technologies, TVS Motors, Nestle, and Reid & Taylors.
As part of its commitment to improving service delivery, CESCL has embraced modern technology and infrastructure upgrades to meet the increasing electricity demand. The corporation continues to ensure a reliable power supply to both urban and rural areas, offering services like online bill payments for added convenience.
Here’s an overview of the CESCL electricity charges and tariffs effective from April 1, 2024:
These rates apply to domestic, commercial, and small industrial installations.
| Category | Fixed Charges (₹/kW/Month) | Energy Charges (Paise/Unit) |
|---|---|---|
LT-1: Lifeline (0-40 Units) |
Nil |
Free (Govt. Funded) |
LT-2(a): Domestic (Urban) |
₹110 (1st kW) + ₹120 (additional kW) |
590 |
LT-2(b): Domestic (Rural) |
₹100 (1st kW) + ₹110 (additional kW) |
560 |
LT-3: Commercial (Urban) |
₹ 160 |
800 |
LT-3: Commercial (Rural) |
₹ 150 |
750 |
LT-5: Industrial |
₹110 per HP/kW |
600 |
LT-6: Water Works |
₹100 per HP/kW |
550 |
These rates apply to large industries, hospitals, and apartment complexes.
| Category | Demand Charges (₹/kVA/Month) | Energy Charges (Paise/Unit) |
|---|---|---|
HT-1: Water Works |
₹ 280 |
540 |
HT-2(a): Industries |
₹ 290 |
660 |
HT-2(b): Commercial |
₹ 310 |
850 |
HT-2(c): Apartments/Hospitals |
₹ 270 |
670 |
HT-4: Irrigation/Agriculture |
₹ 260 |
550 |
CESCL uses a mandatory Time of Day (ToD) tariff structure for HT consumers to encourage off-peak consumption and manage peak demand.
Slab Rationalisation: The previous tiered system has been eliminated, and a single rate now applies to all units, preventing "bracket creep" for high-usage households
Peak Surcharge: A surcharge of ₹1.00 per unit is applied during evening peak hours (18:00 to 22:00 hrs)
Night Incentive: A concession of ₹1.00 per unit is offered for consumption during night hours (22:00 to 06:00 hrs) to promote industrial productivity at night
Green Power Incentive: Consumers can opt for a ‘Green Tariff’ (100% renewable sources) by paying an additional surcharge of 50 paise per unit
Note: The rates above are exclusive of the 9% Electricity Duty and other statutory taxes levied by the Government of Karnataka.
Here’s how you can resolve common payment issues with your CESCL bill:
If your payment hasn’t been reflected, ensure the transaction was completed successfully and that the payment gateway wasn’t interrupted.
If your payment fails, try clearing your browser cache, use a different payment method, or contact your bank for assistance.
If you’ve been charged late fees despite making the payment on time, contact CESCL customer support with your payment receipt for verification.
If the bill amount is incorrect, double-check your usage details and, if necessary, reach out to CESCL customer support for clarification.
Ensure that the consumer number and other details are correctly entered during payment; otherwise, the system may not register the payment properly.
If you've made a duplicate payment, contact CESCL with proof of the transaction to request a refund.
If the payment shows as successful but is not reflected in your account, check that the consumer number and other details were entered correctly.
Some payment methods may not be accepted on all platforms; make sure the method you choose is supported by CESCL.
If you experience issues accessing the CESCL billing portal, refresh the page or try using a different device or browser.
Payments may be delayed during high traffic periods, such as the due date. To avoid this, ensure you make payments well in advance.
If you're unsure about your billing cycle, refer to your previous bill or contact CESCL for clarification.
If you’ve made an incorrect or duplicate payment towards your CESCL bill, you can request a refund or reversal. To begin the process, contact CESCL’s customer care centre with the necessary details, such as your payment receipt, consumer number, and transaction ID. You can reach CESCL’s 24/7 helpline on 1912 or use the district-specific toll-free numbers for assistance:
| District | Toll-Free Helpline Number |
|---|---|
Mysuru |
18005990062 |
Mandya |
18005990064 |
Chamarajanagar |
18005990063 |
Kodagu |
18005990061 |
Hassan |
18005990065 |
Consumers can pay their CESCL electricity bills online via the CESCL website or mobile app, using payment methods such as credit/debit cards, UPI, or net banking for a quick and secure transaction.
To make a payment, consumers need to provide their unique consumer number, which can be found on the electricity bill. This number ensures accurate billing and payment processing.
Yes, CESCL bills can be paid using UPI or net banking. Simply select these options during the online payment process for a fast and easy transaction.
The due date for CESCL electricity bill payments is usually mentioned on the bill itself, typically 15 days from the bill issuance date. Ensure timely payment to avoid late fees.
Users can download their CESCL bill receipts by logging into their account on the CESCL website or app. After payment, the receipt can be accessed under the payment history section.
Yes, CESCL has offline payment centres where consumers can pay their bills in person. These centres are located in various areas across Mysuru and surrounding districts.
If a CESCL bill payment fails, consumers should check their payment method, try again, or contact their bank. If the issue persists, CESCL customer support can assist with resolving the problem.
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