Credit card payment processing involves multiple stages, each crucial to ensuring the transaction is completed smoothly. These stages are designed to verify, authorise, and transfer funds securely. Below are the key steps:
Step 1: Cardholder Initiates the Transaction
The process begins when the cardholder makes a purchase by swiping their card or entering card details online. This step involves the cardholder initiating the transaction either physically at a point of sale (POS) or digitally on an e-commerce platform.
By doing so, the cardholder authorises the merchant to charge their account for the transaction amount. The merchant then sends the payment request to their bank, which starts the credit card payment processing.
Step 2: Merchant's Bank Receives the Transaction Request
Once the cardholder initiates the transaction, the merchant's bank, also known as the acquirer, receives the payment request. The acquirer bank ensures that the transaction details are transmitted securely and checks that the merchant’s account can accept the payment.
The acquirer then forwards the request to the relevant payment gateway, which directs it to the issuing bank for further verification. This step is crucial as it helps prevent fraud and ensures the transaction request is legitimate.
Step 3: Payment Gateway Sends Information to the Issuing Bank
After the merchant’s bank receives the transaction request, the information is forwarded to a payment gateway. The payment gateway plays a key role in securely transmitting the transaction details to the cardholder’s issuing bank.
This involves securely sending encrypted data, ensuring that the cardholder's personal and financial information is protected. The gateway acts as a bridge between the merchant and the banks, ensuring the transaction proceeds smoothly.
Step 4: The Issuing Bank Authorises or Declines the Transaction
The issuing bank now verifies the transaction based on several factors, including the available credit in the cardholder’s account, fraud detection mechanisms, and security checks. If the cardholder has sufficient credit and the transaction appears legitimate, the bank will authorise the payment.
If not, the transaction may be declined. This step is essential for protecting both the cardholder and the merchant from potential fraud and ensuring that only valid transactions are approved.
Step 5: Transaction Settlement and Funds Transfer
Once the transaction is authorised, the final step involves settling the payment. The issuing bank transfers the approved amount to the merchant’s bank account. This is known as the settlement process.
While credit card transactions generally go through quickly (the authorisation happens almost instantly), the settlement process can take a few days, depending on the payment gateway and the financial institutions involved.
The funds are transferred from the cardholder’s account to the merchant’s account, completing the credit card processing.