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Axis Bank Credit Card PIN

The Axis Bank credit card PIN, short for Personal Identification Number, is a four-digit number that is unique to your credit card. Once you receive your Axis Bank credit card, you must initiate the Axis bank PIN generation process. This Axis credit card PIN generation is vital for transacting both online and offline. Moreover, an Axis credit card PIN keeps your funds safe.

You can opt for activating Axis Bank credit card PIN online or offline, depending on your preference. 

  • Online methods include PIN change via mobile app or internet banking

  • Offline methods include PIN change via ATM or phone banking

Both Axis Bank's new PIN change processes are simple and easy to follow. But before we deep-dive into it, let us understand about your credit card PIN activation.

How to Activate Axis Bank Credit Card PIN

When you receive your credit card, it is deactivated for safety issues. As such, the card cannot be misused even if it gets misplaced before reaching you. Only when the delivery is confirmed, the credit card will be activated by the bank. For activating Axis Bank credit card, however, you will need to generate the Axis Bank credit card PIN.

 Axis Bank Credit Card PIN Generation Methods 

You can use either of the online or offline methods mentioned above to generate your credit card PIN. 

I) Axis Bank Credit Card Pin Generation Online

To generate your Axis Bank credit card PIN online, you can either use the Axis Banking net banking account or the Axis mobile app. Here’s how:

1. Axis Bank Credit Card Online Pin Generation via Internet Banking

If you are registered with Axis Bank credit card net banking facility, you can initiate the credit card PIN setup from the same platform. Here is the step-by-step guide for Axis Bank PIN generation process via net banking:

  • Step 1: Visit the Axis Bank official website.

  • Step 2: Go to the internet banking section and login with your User ID and Password.

  • Step 3: Click on 'My Credit Cards' under ‘Accounts'.

  • Step 4: Click on 'More Services'.

  • Step 5: Choose 'Credit Card PIN Change' and click on 'Go'.

  • Step 6: At this stage of the Axis Bank generate PIN setting, you would need to enter the 4-digit PIN of your choice.

  • Step 7: Once the PIN has been entered, proceed by clicking on 'Continue'.

  • Step 8: Validate the Axis credit card PIN by entering the NETSECURE code sent to your registered mobile number. Once validated, the Axis credit card activation online would be complete.

2. Axis Bank Credit Card Online Pin Generation via Mobile App

Axis Bank credit card PIN setting can be done using the mobile app too. Here are the steps:

  • Step 1: Download the 'Axis Mobile' app from the Google Play Store or App Store or get the link by sending an SMS saying MBANK to 5676782 from your registered mobile number.

  • Step 2: From the menu, click 'Banking' and then select 'Services'.

  • Step 3: Under services, click on 'Credit Card'.

  • Step 4: Now, for the Axis credit card PIN set, select the ‘Set/Reset PIN’ option.

  • Step 5: Authenticate the Axis Bank credit card PIN generation process using the OTP sent on your number and click 'Continue'.

  • Step 6: Enter a 4-digit PIN and select 'Continue'.

  • Step 7: Validate by entering the mPIN you created at the time of registration.

  • Step 8: You can now complete the Axis credit card PIN activation and use it for making purchases and other transactions.

II) Offline Methods for Axis Bank Credit Card Pin Generation

1. Set Axis Bank Credit Card PIN via Customer Care

Axis Bank credit card PIN setup can be done offline by contacting the Axis Bank credit card customer care. The steps are as follows:

  • Step 1: Call the Axis Bank Customer Care helpline on 1860 419 5555/1860 500 5555.

  • Step 2: Follow the IVR instructions and select the option to generate Axis Bank PIN.

  • Step 3: Follow the instructions to generate an activation passcode.

  • Step 4: You will be prompted to enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account.

  • Step 5: Validate the details to access your activation passcode, a one-time activation code that is valid for 3 hours, on your mobile.

  • Step 6: Enter this activation code.

  • Step 7: Once validated, the IVR will prompt you to enter your preferred Axis Bank credit card PIN.

When the Axis Bank credit card PIN generation is complete, you will get a confirmation message for the same on your registered number.

2. Set Axis Bank Credit Card PIN via ATM

Axis Bank credit card PIN setup can be done offline by visiting an Axis Bank ATM. The steps are as follows:

  • Step 1: Visit your nearest Axis Bank ATM.

  • Step 2: Insert your Axis Bank credit card in the machine.

  • Step 3: Select the ‘Set PIN’ option on the screen.

  • Step 4: As you are a first-time user, select the option ‘Generate OTP’.

  • Step 5: Enter the details requested such as credit card expiry date, date of birth, your mobile number registered with the bank, etc.

  • Step 6: Validate with the OTP received.

  • Step 7: Post authentication, enter the 4-digit PIN.

  • Step 8: Re-enter the same PIN and click on ‘Confirm’.

Process to Change Axis Bank Credit Card PIN

Online Methods For Axis Bank Credit Card Pin Change

1. Axis Credit Card PIN Reset via Internet Banking

  • Step 1: Visit the official Axis Bank website and log in to your net banking account.

  • Step 2: Go to 'My Credit Cards' and select the card for which you would like an Axis PIN change.

  • Step 3: Proceed to ‘More Services’ and choose the ‘Credit Card PIN Change’ option.

  • Step 4: Enter a new PIN of your choice.

  • Step 5: Validate the Axis credit card PIN change by entering the NetSecure Code sent on your mobile.

2. Axis Bank Credit Card PIN Reset via Mobile App

  • Step 1: Log in to the official Axis mobile app.

  • Step 2: Under the ‘Credit Cards’ option, select the card for which you would like an Axis PIN change.

  • Step 3: Go to Controls and click on ‘Set/Reset PIN’.

  • Step 4: Follow the steps for Axis Bank credit card PIN change.

Offline Methods For  Axis Bank Credit Card Pin Change

  1. Axis Credit Card PIN Change by Calling Axis Bank Customer Care

To change your PIN offline, you would need to call Axis Bank customer support. The Axis Bank customer care helpline numbers are: 1860 419 5555 and 1860 500 5555. Once connected, follow the menu and select the options suggested for Axis Bank credit card PIN change.

How to Keep Your Axis Bank Credit Card PIN Safe

To ensure that your Axis Bank PIN is safe, it is essential to keep a few points in mind:

  • Ensure that you do not disclose your Axis Bank credit card PIN to anyone

  • Do not write down your Axis Bank credit card PIN anywhere

  • Before entering the Axis Bank credit card PIN to initiate a transaction, check well to ensure that your connections are secure

  • Do not save Axis Bank credit card PIN and other Axis Bank account details on any website

  • Check your Axis Bank credit card statement thoroughly for any unauthorised transactions made on your Axis Bank credit card

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FAQs on Axis Bank Credit Card PIN Change

✔️Can I call Axis Bank customer care from a non-registered mobile number for placing a PIN generation request?

No, you need to call the Axis Bank credit card customer care from your registered mobile number to process any credit-card related request.

✔️How to generate a TPIN for Axis Credit Card?

Axis Bank credit card PIN generation offline via calling customer care requires you to generate an intermediate PIN known as the 'activation passcode'. The steps are as follows:

  • Step 1: Call the Axis Bank Customer Care helpline on 1860 419 5555 or 1860 500 5555.

  • Step 2: Follow the IVR instructions and select the Axis Bank PIN generation service from the range of services offered.

  • Step 3: Confirm your request by choosing the 'Generate PIN' option.

  • Step 4: You will be prompted to enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account.

  • Step 5: Validate the details to access your activation passcode.

✔️How to generate PIN for my Axis add-on credit card?

Axis Bank credit card PIN generation for add-on cards can be done through netbanking, mobile app, or by calling the customer care.

✔️How to generate a new PIN for an existing Axis credit card?

New Axis credit card PIN generation can be done using Axis Bank net banking facility or the mobile banking app. Alternatively, you can opt to generate Axis credit card PIN by calling the customer care number.

✔️Can I generate my credit card PIN through another bank’s ATM?

No. Axis Bank credit card PIN can only be generated and reset at an Axis Bank ATM.

✔️Can I generate an Axis Bank credit card PIN via SMS?

No, you cannot generate Axis Bank credit card PIN using the SMS service. You can, however, use the internet banking service, mobile app, ATM, or call customer care to set your card PIN.

✔️What are the methods to generate an Axis Bank credit card PIN?

You can generate the Axis Bank credit card PIN online as well as offline:

  1. Online: Through internet banking or through the mobile app

  2. Offline: Through an ATM or through phone banking (IVR)

✔️How to change Axis Bank credit card PIN?

For Axis credit card PIN change online, you can go to the bank website or the mobile app. In case you do not want to opt for Axis bank credit card pin generation online, you can do it offline at an Axis Bank ATM or by calling the bank’s customer care.