Our Products
Loans
Cards
Insurance
Investment
Stock Market
Electronics Mall
CIBIL Score
Knowledge Centre
Calculators
Our Services
My Account
Do not call
En
Get instant support for Aditya Birla Capital Personal Loans via call, email, or WhatsApp.
Aditya Birla Capital offers you accessible, reliable personal loan customer care support. Through multiple channels, it gives you the benefit of choice and convenience. With email, toll-free number, and WhatsApp support, you can speak to the team anytime and get your issues resolved quickly and smoothly.
Aditya Birla Capital offers customer care support through various helpline numbers. The purpose is to ensure complete and quick assistance to all the customers. If you have a query or a complaint, choose one of the numbers given below based on your requirement or purpose to talk to the support team:
| Contact Type | Number | Purpose |
|---|---|---|
Customer Care - Toll-free |
1800 270 7000 |
For any query or service request |
Grievance Redressal Officer - Chargeable |
022- 68323410 |
For complaint escalation |
Corporate Office - NRI Contact Point |
+91 22-4356-7000 |
For International Calls or Business-Related Queries |
The ABCD (Aditya Birla Capital Digital) is reachable through email as well. If you want to write your issue, you can connect with the team at the following email addresses:
care.digital@adityabirlacapital.com
abcdl.Servicehead@adityabirlacapital.com (to escalate the complaint, if it's not resolved within 7 days)
The representatives actively respond to the emails. You may expect a complaint resolution based on your requirement within 7 working days of writing to them.
You can seek Aditya Birla Capital Personal Loan customer service on WhatsApp at +91 882-880-0031. Here are the steps you should follow:
Save the WhatsApp number +91 8828800031 on your phone.
Find the saved contact on your WhatsApp. You may have to refresh your contact list to find the recently saved contact.
When you find it, click on it to open the chatbox window.
Now type and send a "Hi" to get started.
The WhatsApp support AI assistant will welcome you and give you the menu to choose from. The menu will have Customer Servicing, FAQs, Loan Application Status, and Product Offerings.
Select the one that you want to explore and get immediate assistance.
In case you need more help and want to speak to an assistant directly, you can call their toll-free number 1800 270 7000.
The grievance redressal process for Aditya Birla Capital Personal Loan is simple and smooth. Here is a stage-wise customer care support contact information for your ease.
| Stages | Contact Details | Type of Concern |
|---|---|---|
Customer Care Support |
Toll-free number - 1800 270 7000 Email - care.digital@adityabirlacapital.com |
First point of contact for complaints/issues |
Grievance Redressal Officer |
Phone Number: 022- 68323410 Email - abcdl.Servicehead@adityabirlacapital.com |
If the complaint is not resolved within 7 days |
Banking Ombudsman |
https://sachet.rbi.org.in/ |
If the business fails to resolve your complaint even after 30 days, or if you are not satisfied |
When you raise a complaint through email or phone, you are given a ticket ID or docket number for reference. This means your complaint is registered under a number, and you can track its progress by reaching out to the team again. Most complaints and requests registered with Aditya Birla Capital Personal Loan customer service get answered almost immediately or within three working days. Also, you can expect to see your complaints resolved within seven business days.
The customer care no. of Aditya Birla Capital is 1800 270 7000. You may be a customer, a loan applicant, or just someone exploring the products; the representatives can readily guide you on a call. You may also connect through email via care.digital@adityabirlacapital.com. They also have a business WhatsApp. You can ping a "Hi" on it to interact with the assistant and explore the different types of products they offer.
Aditya Birla Capital customer care number is 1800 270 7000. However, if you are an NRI, you may call +91 22 4356 7100 or email care.digital@adityabirlacapital.com for complaints and assistance.
Aditya Birla Capital Personal Loan offers you support through various channels. You may reach out through the toll-free number or by email. 1800 270 7000 is for anyone residing in India, and from elsewhere, they can call +922 4356 7100. You may also raise a complaint via email at care.digital@adityabirlacapital.com. You will receive a ticket ID to track your complaint resolution. Also, if you are not satisfied, then you may escalate the complaint to the Grievance Redressal Officer through abcdl.Servicehead@adityabirlacapital.com.
Yes, Aditya Birla Capital offers a Business WhatsApp chat. Just send a
"Hi" on +91-882-880-0031, for the assistant to welcome you and send you the menu. The menu includes options like Customer Servicing, FAQs, Loan Application Status, and Product Offerings. Choose one of the options to proceed and get related information on your WhatsApp instantly.
The toll-free customer care number for Aditya Birla Capital is 1800 270 7000. The helpline number connects you with the right kind of representatives based on your requirement. For example, helps you find the right financial product, helps you with loan application status, and assists you with related services.
Academy 
