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Check your Bajaj Finance Personal Loan status through the customer portal or mobile app using your registered mobile number and OTP. Stay updated on your application's progress from verification to disbursal.
Last updated on: Aug 31, 2026
Bajaj Finance provides several convenient ways to track your personal loan application: the customer portal, mobile app, customer-care channels, and loan account services.
What you’ll need: your registered mobile number, OTP, application number, or loan account details.
Why track regularly: monitoring the status lets you follow key stages—document verification, approval, and disbursal—and quickly resolve any pending requirements to avoid delays.
Keep the required details ready before you start tracking your loan application status. The information needed may vary depending on the tracking method you choose.
Here are the details generally required for different status enquiry methods:
| Tracking Method | Details Required |
|---|---|
Customer Portal |
Registered mobile number and OTP |
Mobile App |
Registered mobile number and OTP |
Application Status Check |
Application ID or application number |
Customer Care Support |
Name, registered mobile number, and date of birth |
Loan Account Enquiry |
Loan ID or loan account number |
Reference-Based Tracking |
Unique reference number provided during the application process |
Identity Verification |
PAN and date of birth, where applicable |
Bajaj Finance has over 200 branches across the country. These outlets are designed specifically to make your experience as convenient as possible. As a customer, you can visit these locations to know your Bajaj Finance loan application status.
You can complete the check through multiple channels, including:
Here is a step-by-step process to check your Bajaj Finance Personal Loan status:
Visit the official website of Bajaj Finance and select the ‘My Account’ option from the home page
Enter your mobile number and enter the One-time Password (OTP) to log in
Select the 'Bajaj Finserv Track Application' option
Type in your registered mobile number and click on 'Generate Password'
Use the OTP sent to your phone to check the status
To check Bajaj Finance Personal Loan application status through the mobile application, follow these steps:
Download the Bajaj Finance App from Google Play or the App Store
Log in using your customer ID or mobile number
Verify your identity with the OTP sent on your mobile number
Select your preferred language
Choose your customer type (existing or new)
Indicate your employment status (salaried or self-employed)
Explore the available products
Go to the personal loan section and tap ‘See Details’ to check your loan application status
Here is how you can check your loan status through customer care:
Call 8698010101 to speak with a representative
Provide the reference number you received when applying for the loan
To verify your identity, share your name and date of birth
Then, ask about your loan status
You can also get updates through the SMS facility. Here are the details:
Open your messaging app and compose a new SMS
Send the SMS with the keyword ‘SHOL’ to 9773633633
You will receive a reply with the current status of your loan application
To check your loan application status in person, follow these steps:
Visit the branch where you applied for the loan
Present your application reference number and valid ID proof
Speak with a loan officer or customer service representative to check your application status
Understanding the different application status stages can help you track your loan application more effectively and take timely action when required:
| Stage | What It Means | What You Should Do |
|---|---|---|
Application Submitted |
Your loan application has been successfully received by Bajaj Finance |
Keep your application ID and registered mobile number handy for future tracking |
Under Review |
The lender is evaluating your application, documents, eligibility, and credit profile |
Ensure all submitted information is accurate and respond promptly if additional documents are requested |
Verification in Progress |
Your personal, employment, income, or document details are being verified |
Stay available on your registered mobile number for any verification calls or queries |
Approved |
Your application has been approved and the loan has been sanctioned |
Review the loan terms carefully and complete any remaining formalities |
Disbursal in Process |
The approved loan amount is being processed for transfer |
Monitor your bank account and registered communication channels for updates |
Disbursed |
The loan amount has been credited to your bank account |
Check the credited amount and keep a record of your repayment schedule |
Rejected |
The application did not meet the lender's approval criteria |
Review the possible reasons for rejection and consider reapplying after addressing the issues |
A loan application may be rejected for various reasons. Understanding the cause can help you improve your profile before applying again.
Here are some common reasons for rejection and the steps you can take:
Review your credit report and work on improving your CIBIL score by making timely repayments
Ensure your income meets the lender's eligibility requirements and that the information provided is accurate
Reduce outstanding loans or credit card balances to improve your debt-to-income ratio
Verify that all documents submitted are valid, updated, and consistent with your application
Avoid submitting multiple loan applications within a short period, as this may impact your credit profile
The approval timeline for a Bajaj Finance Personal Loan depends on factors such as document verification, eligibility checks, and the completeness of your application. Applicants who meet the lender's criteria and submit all required documents may receive approval quickly through the digital process.
To help avoid delays, ensure that your application details are accurate, your documents are up to date, and your registered mobile number remains active for verification and status updates.
Apply for a loan of up to ₹55 Lakhs with tenure ranging up to 96 months.
Get the loan with minimal paperwork.
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Reviewer
You can track the status of your Bajaj Finance personal loan through various ways, online and offline. These include:
Official portal
Mobile App
Customer care
SMS facility
Branch visit
You will be notified if your application is approved or rejected. If approved, the loan amount will be credited to your bank account via RTGS or NEFT.
There are two repayment options – EMI and bullet payment, each offering flexibility based on your preferences. Here are the details:
EMI: You can pay the loan via Equated Monthly Instalments (EMIs) across your chosen tenure. You can also make part-prepayments or foreclosures. Part-prepayment means paying more than the monthly EMI to reduce the interest or tenure, while foreclosure means paying off the entire outstanding amount before the due date.
Yes, Bajaj Finance offers prepayment options. If you have extra funds, you can pay off part of the loan balance before the due date, which helps reduce the overall interest dues and the loan’s tenure.
Approval depends on your profile and the documents submitted. If everything aligns with the lender’s policies, disbursal typically takes 24 hours.
The customer care number to check your Bajaj Finance loan status is 8698010101. You can call this number to find out about your loan status or for any loan-related queries.
You can check your Bajaj Finance loan status online through the customer portal or mobile app using your registered mobile number and OTP. You may also be able to track your application using your application or reference number.
Yes, you can use alternative details such as your registered mobile number, OTP, loan account number, or reference number, depending on the tracking channel you choose.
An "under review" status indicates that Bajaj Finance is evaluating your application, documents, eligibility, and credit profile before making a lending decision.
You can check your loan status through the Bajaj Finance customer portal or mobile app by entering your registered mobile number and completing OTP verification.
A loan application may be rejected due to reasons such as a low credit score, insufficient income, high existing debt obligations, incomplete documentation, or failure to meet the lender's eligibility criteria.
The disbursal timeline depends on factors such as verification, banking processes, and completion of the lender's requirements. Once all formalities are completed, the approved loan amount is processed for disbursal.
Bajaj Finance offers customer support through digital channels. If WhatsApp-based services are available for your loan account, you may follow the instructions provided by Bajaj Finance to access status-related information through the platform.