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The Axis Bank NEO Credit Card is a great option if you prefer online purchases and want to make the most of them. With this card, you can seamlessly purchase any product that catches your eye while browsing online and also earn a ton of rewards, cashback, and discounts on it.


Read on to learn about the Axis Bank NEO Credit Card, its benefits, and more.

Key Highlights and Benefits of the Axis Bank NEO Credit Card

Check out the Axis Bank NEO Credit Card benefits and features:

1. Easy EMI offers and No-cost EMI:

  • Convert your big-ticket purchase payment into manageable instalments 

  • Option available for any transactions above ₹2,500 on this Axis Bank Credit Card

2. Offers:

  • 100% cashback of up to ₹300 on the first utility payment within 30 days of issuance

  • 40% off on food delivery through Zomato

  • 15% Dining Delights discount on partner restaurants

  • 10% off up to ₹250 on Blinkit purchases

  • 10% discount on a minimum purchase of ₹500 on Myntra

  • 10% discount of up to ₹100 on movie tickets booked through BookMyShow

  • 5% off on payments of utility bills paid through Amazon Pay

3. Security and Liability Insurance:

  • EMV-certified chip card to ensure the best security

  • Zero lost card liability for any fraudulent use from the time you report the loss of the card

Eligibility Criteria and Documents Required for Axis Bank NEO Credit Card

Meeting the Axis Bank NEO Credit Card eligibility is not difficult at all. Read on below to learn whether you meet the criteria and have the documents that you need to submit to get this Axis Bank Credit Card.

1. Eligibility criteria:

  • You must be aged between 18 and 70 years

  • Any add-on cardholder needs to be above 15 years

  • You must be an Indian resident or a Non-Resident Indian (NRI)

2. Documents Required:

  • Colour photographs

  • Photocopy of your PAN card or Form 60

  • Proof of identity: Aadhaar card, PAN card, voter ID, etc

  • Proof of residence: Passport, ration card, etc

  • Proof of income: ITR copy, Form 16, or your latest payslips 


Keep in mind that the bank may have other eligibility or document requirements, and the above requirements are only indicative. This depends on your application and is at the sole discretion of the bank.

How to Apply for Axis Bank NEO Credit Card

Getting the Axis Bank NEO Credit Card is easier than ever through Bajaj Markets. To get the credit card, apply online by following these easy steps:

  • Step 1: Click on ‘APPLY NOW’ on this page

  • Step 2: Submit your basic details

  • Step 3: Select the Axis NEO Credit Card from the available options 

  • Step 4: Fill in the form with all your details and upload all the required documents

  • Step 5: Submit the application form

Axis Bank NEO Credit Card Customer Care

The Axis Bank has a customer care team to help you with all your queries related to their products and services, including the Axis Bank NEO Credit Card. You can connect with the team through the following mediums:

1. Connect through Call:

You can call on the toll-free number 1860-419-5555 or 1860-500-5555.

2. Via SMS Banking:

Type in the keyword specified below and send it to 56161600 or +919951860002:

  • ‘ACA’ for credit card activation

  • ‘CCP’ for credit card payment

  • ‘CARDBAL’ for credit card balance

  • ‘AVAILBAL’ for credit card available balance limit

3.  Using Axis Bank’s Virtual Assistant- ‘Axis AHA!’, 

You can also connect with the virtual assistant -‘Axis-AHA!’ on the official website.

Fees and Charges of Axis Bank NEO Credit Card

Check out this table to know the fees and charges associated with the Axis Bank NEO Credit Card.


Fees and Charges

Joining Fee


Annual Fee


Finance Charges (Cash & Retail Purchases)

3.6% per month 

Card Replacement Fee


Cash Withdrawal Fees

2.5% of the amount (Min. fee ₹500)

Cash Payment Fee


Foreign Currency Transaction Fee

3.50% of the transaction value

Cheque Return/Dishonour or Auto-Debit Reversal Fee

2% of the payment amount (Min. ₹450 and max. ₹1,500)

Over Limit Penalty

2.5% of over the limit amount (Min. ₹500)

Overdue Penalty or Late Payment Fee

  • Nil, if payment due below ₹500: Nil

  • ₹500, if payment due between ₹501- ₹5,000

  • ₹750, if payment due between ₹5,001-₹10,000

  • ₹1,200, if payment due greater than ₹10,000

Disclaimer: The above fees and charges are subject to change at the bank’s discretion.


FAQs on Axis Bank NEO Credit Card

You can pay your dues via online and offline means. This includes cheques, drafts, cash, and ATMs. You can also pay via auto-debit on your bank account, NEFT, UPI, mobile banking, net banking, Visa Money Transfer, etc.

The charges associated with the Axis Bank NEO Credit Card include an annual fee of ₹250 and a joining fee of ₹250.

You can reach out to customer care at 18604195555 or 18605005555 to request an increase in the credit limit on your Axis Bank NEO Credit Card. You can use the mobile app, the bank’s official website or send an SMS CLE XXXX to 5676782 from your registered number. Note that XXXX will be the last four digits of your card.

The credit card has an annual fee of ₹250. There are also other charges, such as joining fees, cash payment fees, and more.

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