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How to Block Axis Bank Credit Card?

Credit cards have made life more comfortable. It does not just work as a seamless payment system that lets you go cashless, but also allows you to enjoy access to additional funds. In such a situation, it is imperative to keep your credit card safe so that it is not misused. However, in case you are faced with any such risk to your funds, credit card issuing companies provide you with the option of blocking your credit card. Axis Bank too helps you keep your money safe by allowing you to block Axis Bank Credit Card in case of an emergency.

Axis Bank Credit Card Block - Under What Circumstances Can A Card Be Blocked?

The Bank can choose to block your Axis Bank credit card at any time. Some of the popular reasons for the same are, default on your card payments, insufficient funds, fraudulent transactions on your card, etc.

There may also be circumstances under which you might need to get your Axis Bank card blocked. These include identity fraud, wherein an unauthorised user has transacted using your credit card, unusual spending on your credit card, and loss or theft of your credit card.

How to Block an Axis Credit Card?

Blocking your Axis Bank credit card can be done online and offline. You can opt for any of the below-mentioned methods to get your Axis Bank credit card blocked.

  1. Axis Bank Website

  2. Axis Virtual Banking Assistant- Axis Aha

  3. Axis Mobile App

  4. Axis Internet Banking

  5. Axis Bank Customer Care

How to Block Axis Bank Credit Card Online-

Axis Bank Credit Card Block Via Axis Bank Website

  • Visit the Support Page on the Axis Bank website

  • Choose the option that says ‘Block & Replace Your Debit/Credit Card’

  • Enter your mobile number registered with the Axis credit card

  • Enter the OTP that you happen to receive at this stage on your mobile number

  • Select the credit card which needs to be blocked

  • Click on ‘Submit’

  • Your credit card will be blocked as well as replaced

Axis Bank Card Block Via Axis Aha:

  • Click on the Axis Bank virtual assistant icon that says Axis Aha! on the webpage

  • Type ‘Block Card’ and send the message

  • Use your credentials to log in to your Axis Bank account or use your MPIN

  • Select the card you wish to block

  • Click on ‘Confirm’

  • Enter the OTP that you happen to receive at this stage on your mobile number

  • This would authenticate your action and block Axis Bank credit card

Axis Bank Credit Card Block Via Axis Mobile App

  • Download the Axis Bank mobile app from Google Play Store or App Store, register and log in

  • Go to ‘Menu’ and click on ‘Services & Support’

  • Click the option that says ‘Debit Cards: Block & Replace or Credit Cards: Block & Replace’

  • Select the credit card you wish to block

  • Click on ‘Block & Replace’

Axis Bank Card Block Via Internet Banking

  • Go to the Axis Bank home page and use your credentials to log in to your Axis Bank account

  • Under Accounts, click on My Credit Cards or My Debit Cards

  • Hover over the option and click on Block card

  • Enter all the credit card details requested for

  • Enter the OTP that you happen to receive at this stage on your mobile number

  • Once validated, your Axis Bank credit card will be blocked

Offline Axis Bank Credit Card Block Process

If you do not wish to have Axis Bank credit card blocked via online channels, you can opt for the offline process using the Axis Bank card block number. The Axis Bank credit card block number is 1-860-500-5555. You can call the Axis card block number anytime and from anywhere, to initiate the blocking or cancellation of your card. You can also call the customer helpline to assist you if your Axis Bank credit card is lost.

Measures to Take When Blocking Axis Credit Card

Whether you are opting for temporary Axis Bank credit card block or permanent, it is vital to keep in mind certain things before you initiate the process-

  • Before calling the customer helpline to make sure to keep relevant details and documents related to your Axis Bank credit card, like credit card number, registered mobile number, date of birth, ready with you

  • You can contact the customer care helpline for blocking your credit card, only from your registered mobile number

  • If your Axis Bank credit card is lost or stolen, you are required to file an FIR and forward the Bank a copy of the same

Frequently Asked Questions

  • ✔️What to do if Axis Credit Card is lost?

    If an Axis Bank card is lost, it is vital to initiate the Axis card block process immediately. You can block Axis credit cards through online and offline channels. These include-

    • Axis Bank Website

    • Axis Virtual Banking Assistant- Axis Aha

    • Axis Mobile App

    • Axis Internet Banking

    • Axis Bank Customer Care

  • ✔️Is it possible to block an Axis Credit Card for a short period of time?

    Yes, Axis Card block can be done temporarily, for a short period of time too.

  • ✔️Can the blocked Axis Credit Card be unblocked later?

    Yes, Axis Bank cards can be unblocked again by calling the customer care or by visiting the branch.