HDFC ERGO General Insurance

One of India's most popular vehicle insurance providers, HDFC ERGO runs its whole operation entirely online. HDFC ERGO general insurance can be easily availed through a contemporary platform. The company offers speedy response time, lack of paperwork, and a simple registration procedure. The organisation processes pre-authorized cashless auto insurance claims in less than 15 minutes, demonstrating HDFC ERGO's unwavering commitment to provide first-rate client service. Learn more about HDFC Ergo general insurance's definition, salient characteristics, and application process by reading on.

HDFC ERGO General Insurance

HDFC ERGO offers one of the most sought-after motor insurances in India incorporating a digital mode in their processes. Their modern approach, quick turn-around time and hassle-free registration process makes it a go-to choice for the customers. HDFC ERGO works relentlessly in providing customer service, as the company follows a 15-minute TAT to process pre-authorised cashless motor insurance claims.


Now Get HDFC ERGO Motor Insurance Plans at Finserv MARKETS!

With its absolute digitalisation and next-gen customer-centric process, Finserv MARKETS is a single, common platform for all your lifestyle needs. Enjoy HDFC ERGO Motor Insurance’s seamless hassle-free claims through a simple and smooth application process, and get complete claim assistance and more – all on Finserv MARKETS.

Key Features of HDFC ERGO Motor Insurance


  • Affordable Premium

HDFC ERGO Motor Insurance considers your requirements and budget well, so that you can afford the insurance premium.

  • Cashless Claims

With HDFC ERGO Motor Insurance, you can enjoy a cashless facility at your nearest workshop.

  • Quick Policy Issuance

It takes no time to receive your policy, once your online process of policy issuance is complete.

  • Hassle-free Claim Settlement

HDFC ERGO claim settlement team efficiently executes the entire process seamlessly for the customers.

  • Zero Paperwork

Now no stress related to collection of documents, as HDFC ERGO Motor Insurance through Finserv MARKETS requires no paperwork.


Awards & Achievements

  • ICAI Awards 2015-16 (For Excellence in Financial Reporting)

HDFC ERGO has been presented an award by ICAI for Excellence in Financial Reporting 2015- 16 under Category IV.

  • Insurance Best Customer Experience Award of the Year (Financial Sector) (by KamiKaze)

This award recognises the efforts undertaken by an organisation in the area of customer service & customer experience to improve customer relationships and building long term profitability.

  • Best General Insurance Company in India 2013 (by IAIR-International Alternative Investment Review) 

This award was based on an independent survey and was analysed considering the Leadership, Innovative Services & ability to be responsive to the customers' needs with a dynamic approach & a variety of products.

Types of HDFC ERGO Motor Insurance Plans at Finserv MARKETS

HDFC ERGO Insurance offers two types of motor insurance plans tailored to meet your specific needs-

  • HDFC ERGO Car Insurance

    HDFC ERGO Car Insurance offers affordable and comprehensive car insurance offering complete financial protection against car damages. Also, benefits like quick claim settlement for minor damages, cashless claims, etc. make HDFC ERGO Car Insurance a go-to option.

  • HDFC ERGO Bike/ Two-wheeler Insurance

    HDFC ERGO Bike Insurance offers financial coverage against bike damages and traffic penalties too, which one could suffer riding an uninsured vehicle.

What’s Covered?

Some of the key aspects covered in the HDFC ERGO Motor Insurance plans include:

  • Accidents

  • Fire & Explosion

  • Theft

  • Calamities

  • Personal accident expenses

  • Damages to a third-party property or injuries to a third-party person

What’s not Covered?

It is important to consider the things that are not covered under HDFC ERGO Motor Insurance plans:

  • General wear and tear or depreciation in the value of your vehicle

  • Electrical or mechanical breakdowns of any nature

  • Driving under the influence of drugs or alcohol

  • Not possessing a valid driving licence

How to Buy HDFC ERGO Motor Insurance Policy at Finserv MARKETS?

Buying HDFC ERGO Motor Insurance online through Finserv MARKETS takes just a few minutes. Follow the steps given below-

  • Visit us online & provide your contact details

  • Fill out important vehicle details

  • Pick the required insurance plan

  • Make the payment instantly

  • Your policy will be issued to you within no time

Documents Required to Buy HDFC ERGO Motor Insurance Policy

  1. Duly filled and signed application form

  2. Registration Certificate (RC) of your vehicle

  3. Driving licence of the person

  4. Identity proof, residence proof

  5. Few passport-size pictures


Steps for HDFC ERGO Motor Insurance Claim

Finserv MARKETS is always there to support its customers with their motor insurance claim process, by getting them in touch with HDFC ERGO. Follow the below given steps to file a motor insurance claim-


  1. Visit Finserv MARKETS and get your claim registered on HDFC ERGO from there. Share the necessary documents online.

  2. Choose self-inspection or an app-enabled digital one by a surveyor or workshop partner.

  3. Check your claim status through the claim tracker.

  4. Wait while your claim is approved and settled with HDFC ERGO’s partnered garages!

Contact Details


HDFC ERGO Motor Insurance Company contact details




  • Toll-Free Helpline Number- 1800 2666 400
  • Email Address-
  • SMS/Whatsapp- 7304524888
  • Customer Support Address- D - 301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West) Mumbai - 400078


Contact details for Finserv MARKETS that can help with HDFC ERGO Motor Insurance policies


At Finserv MARKETS


  • Customer Care Email-
  • Customer Portal to view your policy details-
  • Also, you can download the Finserv MARKETS app and easily manage your account and view your policy details.

Reviews & Testimonials

HDFC ERGO Motor Insurance Reviews

4out of 5

5 reviews

Fruitful experience

Super satisfied with their support and services. Fruitful experience at Finserv MARKETS!

Grateful much!

Extremely happy and grateful to Finserv MARKETS team for providing me best solutions and good discounts too on car insurance.

Transparent Communication

Love how the executives dealt with my case. Thank you for the relentless effort towards keeping the communication transparent.

Quick Solution

Appreciate the quick turn-around of my query!

Zero Worry Process

Thank you for your quick response and turnaround time. Now no worries with having a two-wheeler. Super!!

FAQs about HDFC ERGO Motor Insurance Plans

  • ✔️How do I cancel the claim?

    For that, you just need to visit Finserv MARKETS and connect with any representative from the insuring company. Speak to the official and raise your claim cancellation request.

  • ✔️What all information is required to purchase a Two-wheeler insurance online?

    You’ll be asked for some basic information like identity proof, residence proof, few passport-size pictures, driving licence information, bike registration and registration certificate (RC) number.

  • ✔️What is Zero Depreciation insurance and what does it offer?

    It is an add-on cover to your existing policy to remove the depreciation factor in the repaired two-wheeler. Once a brand new vehicle exits the showroom, it loses 5-10% of its value, as its next buyer would be buying a second-hand vehicle. So, despite opting in for the comprehensive insurance policy, the claim money you will get after the theft or total loss of the bike will be according to the depreciated value of the bike parts. But with Zero Depreciation Cover, this loss can be eliminated.

  • ✔️What will happen to my NCB if I change my car or insurer?

    You can transfer your NCB to another car you purchase/change. Same case would be if you change your insurer. But if you change the insurer before one year of purchasing the policy, you won't get the NCB for that year.

  • ✔️What if my previous bike insurance policy has already expired?

    You can renew it within 90 days to retain certain benefits such as No-Claim Bonus. After 90 days, the policy can’t be renewed and you will have to buy a new policy again with the same procedure as before. Also, don’t ever think of riding a bike with an expired policy, since it’s a punishable offence.