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New Income Tax Portal - Here’s All You Need to Know!

The New Income Tax Portal with a new design provides greater convenience to taxpayers. It was unveiled on May 20, 2021. The new portal is used to complete all tax-related duties like filing their income tax returns (ITR). The portal can also be used to request refunds and file grievances, in addition to filing ITRs. Further, the site is used by the Income Tax Department to share responses from taxpayers who have questions. All correspondence about penalties, exemptions, and appeals are also done through the new portal.

How to File an Income Tax Returns on the New Income Tax e-Filing Portal?

Income tax returns can be filed through both online and offline means.

The process to file and submit an ITR via the online medium is as follows:

  1. Go to e-File > Income Tax Returns > File Income Tax Return on the portal

  2. Select ‘Assessment Year’, ‘Filing Type’, and ‘Status’

  3. If you're certain about the ITR type, click on ‘Continue’; otherwise, select ‘Proceed’ to find your ITR

  4. Once you've chosen an ITR, choose a reason for filing, fill out the required fields on the ITR and pay, if necessary

  5. To submit your return, go to ‘Preview’ and then ‘Submit’

  6. Click the ‘Continue to Verification’ button

  7. Select a mode for verification

  8. For e-verification, enter EVC/OTP OR send the signed ITR V to CPC for verification.

How can I file my Income Tax Return (ITR) using offline utilities?

The Offline Utility for ITRs is used by every taxpayer who chooses to file their Income Tax Returns offline rather than online. You can file Income Tax Returns (ITRs) using the utilities by uploading the utility-generated JSON: after logging in to the e-Filing portal, or directly through the offline utility. This service on the e-Filing portal offers two separate offline utilities for filing ITRs: ITR-1 to ITR-4, and ITR-5 to ITR-7.

Overall, the new portal has a fresh feel to it and offers a greater range of services at one place. The improvements to the existing IT-enabled filings are a great addition. The use of chatbots and mobile apps would help simplify compliance and improve the taxpayers’ experience.


  • ✔️How do I log into my income tax account on the new portal?

    Step 1: Click Login on the e-Filing Portal's home page.

    Step 2: Click Continue after entering your PAN in the Enter your User ID textbox.

    Step 3: Confirm the Secure Access Message you received. Click Continue after entering your Password.

  • ✔️How can I register on the income tax portal?

    Step 1: Navigate to the new tax portal

    Step 2: Select 'Register' from the drop-down menu

    Step 3: Type in your PAN

    Step 4: Give the essential information

    Step 5: Enter your contact information in order to receive the OTP

    Step 6: Enter the one-time password (OTP)

    Step 7: Double-check the information and make any necessary changes

  • ✔️Can I file grievances through the portal?

    Yes, you can file grievances through the new e-filing portal.

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