Bajaj Allianz Car Insurance

Bajaj Allianz Car Insurance Claim Process

If you own a Bajaj Allianz car insurance policy or are considering buying one, you must understand the Bajaj Allianz car insurance claim process. Knowing the claim registration and settlement process will help you file a claim easily in the unfortunate event of an accident, theft, or any other calamity. Read on to know more about the Bajaj Allianz car insurance claim process, how you can file it online, and how you can avail cashless claims against your Bajaj Allianz car insurance policy.

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About Bajaj Allianz Car Insurance Claim Process

Understanding your car insurance claim process is as important as getting your car the security of an insurance cover. The entire process is incomplete is you are not aware of the complete claim registration process. Be it any damage or loss arising due to an accident or theft, it is not only important to pick a car insurance plan that takes care of your third-party liabilities and own damage, but also offers a seamless claim settlement process. Apart from adequate compensation, how the company settles your claims is very important to evaluate. Here’s where the claim settlement ratio comes to your rescue. A claim settlement ratio of an insurer helps understand the number of claims settled by the insurer against the total number of claims received. This way, it is easy to gauge the probability of your claims being settled.

How to File Claim for Bajaj Allianz Car Insurance Claim Online?

The claim process for car insurance is quick, seamless and simple, on Bajaj Markets! All it takes is just a few minutes and you’re done!

  1. Register your claim online
  2. Upload the necessary documents online
  3. Bajaj Allianz will assess your claim
  4. Bajaj Allianz will make the final claim decision and keep you notified.

About Cashless Claim

When selecting an insurer, it is important to ensure that the insurer offers cashless claim facility. In the case of a cashless car insurance claim, you do not have to pay for the repairs, when your car meets with an accident. All you have to do is file the claim and head on to the nearest network garage.  The car insurance provider will directly settlement the repair costs with the garage and you don’t have to shell out any cash from your pocket. However, it is important to note that in order to avail a cashless claim facility, the nature of damage must be under the scope of your Bajaj Allianz Car Insurance policy.

How to File for Cashless Claim on Your Bajaj Car Insurance Policy?

  1. Register the cashless claim by informing the insurer. Call on their toll-free number or through their website
  2. You will then receive a claim registration number which can be used for future reference
  3. Get your car repaired at an authorized network garage of your insurance provider for repairs
  4. Submit all the required documents to the car insurance surveyor
  5. Once the documents are verified, your insurer will settle the costs with the network garage

Document Required for Filing a Cashless Claim

Keep the following details and documents handy while registering a claim:

  • Engine and Chassis Number
  • Documents regarding accident details
  • Car inspection address
  • Km. reading
  • Photocopy of your car insurance policy
  • Copy of your licence and your car's registration certificate
  • Copy of the FIR

It is important to note that, in case of theft, you would need to file a FIR as soon as possible, so that when you are registering a claim with us you are able to produce the same, along with the other documents.

About Reimbursement Claim

In the case of car insurance claim reimbursement, the policyholder has to bear the cost of damage to the car initially. Later, he/she can approach the car insurance provider for reimbursement of the claim depending upon the terms and conditions of the car insurance policy. The policyholder needs to submit the bills and receipts with the insurer. Post verification of the claim form and documents, the expenses will be reimbursed by the insurance company.

How to File for Reimbursement Claim on Your Bajaj Car Insurance Policy?

  1. Register the reimbursement claim by informing the insurer about the damage caused
  2. Lodge a FIR in case of vehicle damage due to third party or theft. Submit a copy of FIR along with other documents
  3. Get your car repaired at any nearest garage. Pay the entire cost of repairing at the garage.
  4. Submit the original bills and payment receipt to the insurer
  5. Once the documents are verified, your insurer reimburses the amount after subtracting the deductibles

Document Required for Filing a Reimbursement Claim

Keep the following details and documents handy while registering a reimbursement claim:

  • Claim form
  • Copy of the vehicle’s Registration Certificate (RC) & policyholder’s driving license
  • Original car insurance policy document, repair bills and payment receipts
  • Original copy of the FIR in case of theft
  • ID Proofs of the insured

Tips to Avoid Rejection on Your Bajaj Allianz Car Insurance Claim

Although you can file a claim on meeting with a sudden accident, your insurance provider has the right to reject/accept the received claim application. Hence, it is important to understand the common reasons due to which your claim can get rejected.

Invalid Information

In case you happen to provide invalid details regarding your claim, your claim stands rejected

Illegal Driving 

In case the accident takes place when the driver is driving under the influence of alcohol or other intoxicants

Policy Owned by Previous Car Owner

This is in case of a second-hand car, where the insurance policy is still owned by previous owner

Driving without a License

The car driver was driving without a valid driver’s license

Delay in Informing

In case you delay or fail to inform the insurer regarding the accident and the damage within the stated time span

Driving Carelessly

The damage or loss to your car has occurred due to your carelessness

Unauthorized Usage

In case you use your car for a purpose other than that stated in your policy

Policy is expired

If the car insurance claim is made against an inactive policy

Contact Details

The Bajaj Allianz team is committed to provide you a great customer experience. Here’s how you can get in touch with them.

  • For any Bajaj vehicle insurance related claims, you can call the customer care number: 1800 209 5858
  • Connect on their WhatsApp service number is +91 75072 45858
  • Email them at:

Here’s how you can connect with us at Bajaj Markets, should you need any help with Bajaj Allianz Car Insurance

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FAQs on Bajaj Allianz Car Insurance Claim Process

  • ✔️How many times can we claim car insurance in a year?

    The limit of filing a car insurance claim differs from insurer to insurer. Most insurance companies allow multiple claims in a year until the IDV is not exhausted.

  • ✔️What is cashless facility?

    Cashless facility means, you need not pay anything for your car repairs following an accident, provided the car is taken to the nearest network garage. The insurer settles the claims directly with the insurer.

  • ✔️What is no claim bonus is car insurance?

    No Claim Bonus is the discount on premium offered by your insurer, in case you have not made any claims on your previous policy year. With Bajaj Allianz Car Insurance, you can enjoy NCB up to 50%.

Customer Reviews

Bajaj Allianz Car Insurance Claim Settlement - Reviews

3.8out of 5

3 reviews

Quick claim settlement

With an easy process and supportive customer care team, my Bajaj Allianz car insurance claim settlement was not just very easy, but quick too. All I had to do was provide the necessary details and file a timely claim!

Supportive Team

The customer service team was so supportive and offered complete guidance regarding the claim process. Very happy with Finserv MARKETS.

Hassle-free cashless repairs

I was very impressed with the cashless repair facility available at one of the partner garages of Bajaj Allianz car insurance. It made the process very easy.