Citi Credit Card Online Statement

Citi Credit Card Statement

✓ Fast Processing ✓ Great Discounts & Offers ✓ Easy EMI Facility | Apply for Credit Card from Citibank now!

Citi Card Statement

The Citibank credit card statement contains all the information related to the transactions made on your Citi credit card in a particular month. In addition to giving you information on all the debit and credit transactions that you make during a billing cycle, it also helps you keep a close track of your spending patterns, the fees and charges levied, and accumulated reward points and offers. By going through your Citi credit card statement regularly, you can also get to know if there are any billing errors or unauthorised charges on your credit card.

How to View Citi Credit Card Statement

How to Check Citi Credit Card Statement Online

There are multiple ways to check your Citi credit card statement online. You can choose to do it through your netbanking portal, through the Citi mobile app, or via the Citibank website. Here’s the step-by-step process that you would have to follow to gain access to your Citi card statement.

 

1. Through the Citibank Netbanking Portal

 

  • Step 1: Log into the Citibank online net banking portal using your user credentials.

  • Step 2: Select ‘Credit Card’ on the homepage.

  • Step 3: Select the ‘e-statement’ option on the left.

  • Step 4: Under e-statement, click on the ‘View your statement online’ option.

  • Step 5: From the archived statements, select the month for which you need the statement and confirm.

Through this method, you can view your Citi credit card statement for the last 18 months, print it, and download it onto your computer.

 

2. Through the Citi Mobile App

 

  • Step 1: Download the Citi Mobile App from Google Play Store or Apple App Store.

  • Step 2: Use your credentials to log into the app.

  • Step 3: Click on ‘Home Page’ and navigate to the main menu.

  • Step 4: Under the main menu, click on the ‘Service Requests’ option.

  • Step 5: Then, click on the ‘Duplicate Statement Request’ option.

  • Step 6: Choose the credit card account for which you would wish to generate the statement and select the month.

  • Step 7: Choose your preferred mode and the statement will be generated.

 

3. Through the Citibank Website

 

  • Step 1: Visit the credit card e-statement portal of the Citibank website.

  • Step 2: Here, you will be asked to enter certain details such as your Citi credit card number, the card expiry date, your date of birth, and your registered mobile number.

  • Step 3: Once you’ve entered all the details, select the month for which you would like to generate the statement and submit.

How to View Citi Credit Card Statement Offline

If you’re someone who prefers to get their Citibank card statement in a physical form through offline methods, there are four different ways through which you can go about it. Here’s the step-by-step process of how you can get your Citibank credit card statement offline.

 

1. Through the SMS Service

 

  • Type the letters ‘STMT’ followed by a space and the last-four digits of your credit card. For example: STMT 4875.

  • Send this as an SMS to 52484.

  • You will receive a mini statement as an SMS on your mobile phone shortly.

 

2. Through the Postal Service

 

  • Make a request for your Citi credit card statement through post by sending a letter to Citibank at the following address - Citibank, N.A., PO Box 4830, Anna Road Post Office,

Chennai 600 002.

  • Your statement will be sent to your registered mailing address within 7 working days of statement generation.

 

3. Through a Citibank Branch

 

  • Visit a Citibank branch near you.

  • Make a formal request for your Citi credit card statement to a bank official.

  • After due verification of your identity, the bank official will provide you with the statement for the required duration.

 

4. Through the Citibank Customer Care

 

  • Contact Citibank credit card customer care on 1860 210 2424 (if you’re calling from within India) or +91 22 4955 2484 (if you’re calling from outside India).

  • The Citibank customer representative would ask for a few details to verify your identity.

  • Once you’ve successfully verified your identity, you can make a request for your Citibank credit card statement for the specified duration.

How to Understand Your Citi Credit Card Statement Better

Now that you’re aware of how to get your Citibank credit card online statement, let’s take a look at some of the details that are usually present in the statement and try to understand what they mean.

Payment Due Date

This is the date by which you’re required to settle all your outstanding bill amount.

Total Outstanding Bill

It is the aggregate of all the unpaid charges on your credit card. The total outstanding bill is the amount that you would have to pay before the payment due date.

Minimum Amount Due

It is the minimum amount of payment that you’re required to make within the payment due date to keep your card active. The minimum amount due is usually around 5% of the total outstanding bill of a month.

Billing Cycle

It is the period of time for which the statement is generated. To put it simply, the billing cycle is the duration between two statement generation dates.

Interest-Free Period

The time period starting from the date of the transaction to the payment due date is known as the interest-free period. During this duration, you won’t have to pay any interest on the transaction amounts.

Credit Limit

It is the maximum amount of money that can be borrowed from your Citibank credit card.

Cash Limit

It is the maximum amount of money that can be withdrawn as cash from your Citibank credit card.

Transaction History

It is a detailed list of all the transactions, both debit and credit transactions, that you’ve made during a billing cycle.

Reward Points

It displays details of all the Citibank credit card reward points earned and disbursed during the billing cycle, including the opening and closing balances.

Offers

This section contains details of available Citi Credit Card offers and other information relating to them.

How to Switch to Citi Credit Card e-Statement

If you prefer to receive a Citi credit card online statement instead of the more traditional physical statement, you would have to register yourself for receiving e-statements. Here are two different ways through which you can do that.

 

1. Through the Citibank Netbanking Portal

 

  • Step 1: Use your user credentials to log into your Citibank Netbanking portal.

  • Step 2: On the homepage, click on the ‘Credit Card’ option.

  • Step 3: Select the ‘e-statements’ option.

  • Step 4: From the drop-down menu, choose your credit card.

  • Step 5: And finally, click on the ‘Register now for e-Statements & Go Green!’ option.

  • Step 6: That’s it. You will now receive all of your Citibank Credit Card statements on your registered email address.

 

2. Through the Citibank Mobile App

 

  • Step 1: Log into your Citi mobile app using your user credentials.

  • Step 2: Navigate to the main menu tab on the homepage.

  • Step 3: Choose the ‘Service Requests’ option.

  • Step 4: Click on ‘Register for e-statement’ and confirm.

Benefits of Citi Credit Card Statement

Checking your Citibank credit card statement regularly comes with a host of advantages. Let’s take a look at a few benefits that you’re likely to enjoy.

  • You can create an ideal budget plan by tracking your credit card spends.

  • Your Citi credit card statement keeps you updated regarding all the transactions that you make.

  • You can also easily identify any billing errors or unscrupulous activities on the card.

  • You can learn about the different types of fees and costs imposed on your credit card.

  • There are no charges involved in availing Citibank credit card statements online or offline.

  • You can keep track of accumulated rewards and offers, allowing you to enjoy maximum savings.

Manage Errors in Citibank Credit Card Statement

If you come across an error in your Citi credit card statement, it is critical for you to take immediate action. Here is how you can go about it.

  • Coordinate With the Merchant

If the error is payment discrepancy, you can directly get in touch with the client and sort out your issue. In most cases, the merchants rectify the issue at their end so you are not required to contact the bank. It would be useful to keep all necessary documents (receipts/online records) of the transaction to substantiate your claim.

  • Reach out to Citibank

If the issue is not resolved with the merchant, you can raise a complaint with Citibank. For this, you would need to send a letter to the bank mentioning the issue in detail. You would also need to provide all the valid documentation for the same. You can also raise billing-related inquiries with the Citibank credit card customer care.

FAQs on Citi Credit Card Statement

  • ✔️How can I check my Citi Credit Card Statement?

    You can check your Citi credit card statement online either through the Citi mobile app or by visiting the Citibank credit card e-statement portal on the official website. You can also get your Citi card statement offline through SMS or post by calling customer care or by visiting a Citibank branch.

  • ✔️How do I download my Citi Credit Card Statement?

    Citi credit card statement download can be done by saving the PDF sent on email to your computer. To view the document, you would need to enter the unique Citi credit card statement password, which is a combination of your name’s first four letters and the four digits of your DOB (DD/MM).

  • ✔️What is listed in the Citi Credit Card Statement?

    Your Citi credit card statement has your personal details such as name, address, email ID, along with the payment due date, minimum amount due, previous billing cycle balance, available credit limit, total credit limit, cash limit, details of past transactions, reward points, available offers, etc.

  • ✔️How can I get my Citibank Credit Card statement by SMS?

    To receive a mini statement for your Citibank credit card through SMS, all that you have to do is follow the below mentioned steps.

    • Type the letters ‘STMT’ followed by a space and the last-four digits of your credit card number. For example: STMT 4875.

    • Send this as an SMS to 52484.

    • You will receive a mini statement as an SMS on your mobile phone shortly.

  • ✔️How do I get my e-statement from Citibank?

    You will have to first register yourself to start receiving e-statements from Citibank. There are two different ways to get yourself registered - by logging into your Citibank Netbanking portal or through the Citibank mobile app.